Duty Manager

jobs24.co.uk; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits as a Duty Manager in a bustling hotel environment. This role allows you to work closely with both the Food & Beverage and Front Office teams, providing a hands-on management experience. Every day brings new challenges and learning opportunities, from overseeing guest check-ins to collaborating with various departments. With a clear path for career progression and a commitment to staff development through training programs, you will thrive in a dynamic setting. Enjoy competitive pay rates and a range of fantastic perks that enhance your work-life balance while being part of a company dedicated to sustainability and community support.

Benefits

Heavily discounted Staff Room Rates

Discounted Friends and Family Room Rate

35% off dining bills

Fully funded Apprenticeship programmes

High Street Discounts

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Wellness & National Campaign Days

Complimentary stays on anniversaries

Qualifications

• Hands-on manager with experience in busy F&B or Front Office roles.
• Experience in Guest Relations is advantageous.

Responsibilities

• Assist in smooth running of customer-facing departments.
• Work alongside Food and Beverage team and Housekeeping Manager.

Skills

Guest Relations

Food & Beverage Management

Front Office Operations

Team Management

Education

Hospitality Management Degree

Job description

Working across multiple departments, this Duty Manager role gives you the chance to work as part of the F&B and Front Office teams in our bustling hotel, Avon Gorge by Hotel Du Vin, the iconic Hotel in Clifton, Bristol. You will be a hands-on manager with experience of working within a busy Food & Beverage Department or Front of House role. You will be looking for a role that will allow you to continue your development.

As Duty Manager within Hotel du Vin, you will be assisting in the smooth running of all customer-facing departments - from working alongside the Food and Beverage team, dealing with a busy check-in period through to checking bedrooms with the Housekeeping Manager. It is a really exciting role, and every day will be different, allowing you to gain vast experience of hotel life. Experience in Guest Relations would be advantageous, as would an interest in what is trending in the local area around the hotel.

If you are successful in your application for Duty Manager, you could be expected to progress to a Head of Department role looking after a single department and then onto a more senior HOD role within Malmaison or Hotel Du Vin. We have a number of training courses that will assist you in your development and some fantastic benefits and rewards waiting for you. Click Apply now to start the conversation.

In addition to competitive rates of pay, we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes that support you in developing your career.
• High Street Discounts on a range of high street shops, experiences, holidays, and much more.
• Cycle to work scheme - save up to 40% on a wide range of bikes.
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
• Referral schemes that pay up to £1500 (just for getting your mates jobs!).
• A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like - Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
• We work with Wagestream giving instant access to your pay as it's earned.
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme - free, confidential advice available 24/7 to you and your family.

Plus on completing your probationary period you will be provided with:

• Private Medical Healthcare.
• Bonus Plan based on clear and transparent KPI's.
• Critical Illness cover.
• Life Assurance.

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
• We recycle a minimum of 70% of the waste from our hotels.
• We have moved to a chemical-free cleaning system in our bedrooms and public areas.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.