Duty Manager

Lisini Pub Company Ltd; Blantyre; Remote; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Competitive hourly rate

Advancement opportunities

Flexible shift patterns

Learning and development pathways

Pension scheme

Employee food discount 50%

Free golf membership

10 Year Club

Complimentary daily soup, tea, coffee,

Effective payroll savings integration

Annual Lisini Ball

20% off events

Job summary

Lisini Pub Co in Blantyre, United Kingdom, is seeking a hands-on hospitality supervisor to oversee daily operations, lead the shift, and deliver outstanding customer service.

You will manage stock, cash, reporting, and support events while upholding safety, hygiene, and licensing standards. The role offers development opportunities and staff discounts in a forward-thinking company.

Qualifications

• Strong leadership qualities with a passion for delivering results through others.
• Hands-on and flexible approach with excellent time management.
• Customer-focused mindset and natural ability to solve problems.
• Great attention to detail and high operational awareness.
• Solid communication skills with customers and team.
• Understanding of health and safety, licensing laws, and food & beverage standards (training provided).

Responsibilities

• Oversee daily operations and lead the team on shift.
• Deliver excellent customer service and resolve issues.
• Ensure safety, hygiene, and company policy compliance.
• Manage stock, cash, and daily reporting.
• Support events and identify ways to improve operations.

Skills

Leadership

Customer service

Problem solving

Time management

Communication

Health & safety knowledge

Job description

Lisini Pub Co is a highly regarded, established family run business with over 50 years' experience of absolute excellence in hospitality.

What You Will Do:

• Oversee daily operations and lead the team on shift.
• Deliver excellent customer service and resolve issues.
• Ensure standards in safety, hygiene, and company policy.
• Manage stock, cash, and daily reporting.
• Support events and identify ways to improve operations.

What You Will Need:

• Strong leadership qualities with a passion for delivering results through others.
• A hands-on and flexible approach, with excellent time management.
• A customer-focused mindset and natural ability to solve problems.
• Great attention to detail and a high standard of operational awareness.
• Solid communication skills - both with customers and across your team.
• A good understanding of health and safety, licensing laws, and food & beverage standards (preferred, but not essential-we'll train the right person).

What We Offer:

• Competitive hourly rate
• Opportunity for advancement and progression
• Flexible shift patterns
• Learning and development pathways
• Pension scheme
• 50% employee food discount when dining with friends & family
• Free golf membership
• 10 Year Club - rewarding long service
• Complimentary daily soup, tea, coffee, cordial sodas, and filtered water on shift
• Level: our new on-demand pay system with integrated payroll savings, intelligent budgeting, and expert financial guidance.
• We celebrate our staff at the Annual Lisini Ball, a special evening of fun, food, and recognition.
• 24/7 support from our Employee Assistance Programme, partnered with the Burnt Chef, providing help whenever you need it.
• Annual Lisini Ball
• 20% off events

We will reward you, invest in you, and give you every opportunity to grow and develop within an exciting, forward-thinking company.

We are a Disability Confident Employer, committed to fostering an inclusive and supportive workplace where everyone can thrive. We welcome applications from people of all backgrounds and experiences, including individuals with physical or mental health conditions. If you require any adjustments or support during the interview process or after the appointment, we'd be happy to discuss your needs.

Awards:

Winner of Hospitality Health Employer Category 2026