Duty Manager

Lisini Pub Co Ltd; Blantyre; Remote; GBP 1,515,000 - 2,066,000; Full time

Benefits offered by this job

Competitive pay

Advancement opportunities

Flexible shifts

Learning & development

Pension scheme

Staff discounts

Golf membership

10 Year Club

Daily meals on shift

Lisini Ball attendance

Event discounts

Job summary

Lisini Pub Co Ltd is a well-established, family-run hospitality business with over 50 years of experience. We seek a motivated leader to oversee daily operations on shift, guide the team, and ensure outstanding customer service.

You will uphold safety and hygiene standards, manage stock and cash, and support events. We offer a competitive hourly rate, progression paths, flexible shifts, and various staff benefits.

Qualifications

• Strong leadership qualities with a passion for delivering results through others.
• A hands-on and flexible approach, with excellent time management.
• A customer-focused mindset and natural ability to solve problems.
• Great attention to detail and a high standard of operational awareness.
• Solid communication skills - both with customers and across your team.
• A good understanding of health and safety, licensing laws, and food & beverage standards (training provided).

Responsibilities

• Oversee daily operations and lead the team on shift.
• Deliver excellent customer service and resolve issues.
• Ensure standards in safety, hygiene, and company policy.
• Manage stock, cash, and daily reporting.
• Support events and identify ways to improve operations.

Skills

Leadership

Hands-on

Customer focus

Attention to detail

Communication

Health & Safety

Job description

Lisini Pub Co is a highly regarded, established family run business with over 50 years' experience of absolute excellence in hospitality.

What You Will Do:

• Oversee daily operations and lead the team on shift.
• Deliver excellent customer service and resolve issues.
• Ensure standards in safety, hygiene, and company policy.
• Manage stock, cash, and daily reporting.
• Support events and identify ways to improve operations.

What You Will Need:

• Strong leadership qualities with a passion for delivering results through others.
• A hands-on and flexible approach, with excellent time management.
• A customer-focused mindset and natural ability to solve problems.
• Great attention to detail and a high standard of operational awareness.
• Solid communication skills - both with customers and across your team.
• A good understanding of health and safety, licensing laws, and food & beverage standards (preferred, but not essential-we'll train the right person).

What We Offer:

• Competitive hourly rate
• Opportunity for advancement and progression
• Flexible shift patterns
• Learning and development pathways
• Pension scheme
• 50% employee food discount when dining with friends & family
• Free golf membership
• 10 Year Club - rewarding long service
• Complimentary daily soup, tea, coffee, cordial sodas, and filtered water on shift
• Level: our new on-demand pay system with integrated payroll savings, intelligent budgeting, and expert financial guidance.
• We celebrate our staff at the Annual Lisini Ball, a special evening of fun, food, and recognition.
• 24/7 support from our Employee Assistance Programme, partnered with the Burnt Chef, providing help whenever you need it.
• Annual Lisini Ball
• 20% off events

We will reward you, invest in you, and give you every opportunity to grow and develop within an exciting, forward-thinking company.

We are a Disability Confident Employer, committed to fostering an inclusive and supportive workplace where everyone can thrive. We welcome applications from people of all backgrounds and experiences, including individuals with physical or mental health conditions. If you require any adjustments or support during the interview process or after the appointment, we'd be happy to discuss your needs.

Awards:

Winner of Hospitality Health Employer Category 2026