Dutch & French Speaking Customer Advisor - Hybrid

South West Recruitment Ltd; Greater London; Hybride; GBP 27 000 - 32 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Overtime opportunities

20 days annual leave

Cycle To Work Scheme

Home Computing Scheme

Résumé du poste

South West Recruitment Ltd. is recruiting a Multi Lingual Customer Service Advisor based in Canary Wharf, London. The role requires fluent French and Dutch, delivering excellent customer care to Benelux consumers across channels in a hybrid setup.

You will handle queries and complaints with empathy, using English as a secondary language. The position includes full training, a salary of £29.5k per year, and benefits.

Qualifications

• Fluent in French and Dutch; strong English as second language.
• Excellent written and verbal communication skills in multiple languages.
• Customer care experience, preferably in the food sector.

Responsabilités

• Handle queries and complaints from Benelux consumers across channels.
• Provide multilingual customer support with empathy and clarity.
• Maintain high quality service and resolve cases with personalised solutions.

Connaissances

French & Dutch fluency

Empathetic communication

CRM (Salesforce) knowledge

Google Suite & MS Office

Shift flexibility

Team player

Customer care experience

Food industry knowledge

Outils

Salesforce

Description du poste

South West Recruitment Ltd. is recruiting a Multi Lingual Customer Service Advisor based in Canary Wharf, London. The role requires fluent French and Dutch, delivering excellent customer care to Benelux consumers across channels in a hybrid setup.

You will handle queries and complaints with empathy, using English as a secondary language. The position includes full training, a salary of £29.5k per year, and benefits.