Dutch Customer Service Advisor

Michael Page (UK); Wakefield; On-site; GBP 27,000 - 32,000; Full time

Job summary

A global manufacturing leader in Wakefield is seeking a Dutch Speaking Customer Service Advisor. This permanent role offers full training and excellent career progression. Ideal for those with customer service experience or eager to learn. Enjoy a supportive environment with great benefits including hybrid working and no weekend shifts.

Benefits

Free Parking

Hybrid Working

No Shift Patterns

No Weekends

Qualifications

• Fluent in Dutch.
• Previous customer service or administrative experience is preferred.

Responsibilities

• Manage customer base and handle queries.
• Resolve customer queries and process orders.
• Collaborate with warehouse and delivery partners.

Skills

Communication

Attention to Detail

Team Player

Job description

Job Title: Dutch Speaking Customer Service Advisor

A new exciting permanent opportunity to join a global leading manufacturing business in Wakefield as a Dutch Speaking Customer Service Advisor.

About Our Client

Michael Page has partnered with a reputable, global manufacturing company in Wakefield. They are looking for a Dutch Speaking Customer Service Advisor on a permanent basis.

This role is ideal for someone with experience or for those eager to join a company that offers full training and excellent career progression. The business is an expert in its market. Apply now to avoid missing out!

Job Description

1. Manage your own customer base by handling queries and ensuring a smooth sales order process.
2. Resolve customer queries efficiently, taking orders and processing them into the system.
3. Collaborate closely with the warehouse and delivery third parties.
4. Serve as the main point of contact throughout the customer's journey, resolving issues and complaints to meet service level agreements.
5. Support and assist customers passionately and proactively.

The Successful Applicant

1. Previous customer service or administrative experience is preferred.
2. Fluent in Dutch.
3. Excellent communication skills and a confident telephone manner.
4. Good attention to detail and organizational skills.
5. Exceptional customer service skills.
6. A strong team player.

What’s on Offer

1. Salary of £27,500+.
2. Full training provided, no prior experience required.
3. Join a global manufacturing leader in Wakefield.
4. Exciting time to join with excellent progression and development opportunities.
5. Great benefits package, including free parking, hybrid working, and no shift patterns or weekends.
6. Immediate interview available.