Recovery Coordinator

Change Grow Live; Mansfield; On-site; GBP 29,000 - 33,000; Full time

Job summary

Change Grow Live in Mansfield is seeking a Recovery Coordinator to assess and engage service users, delivering recovery-focused interventions, triage, and individual recovery plans within a single point of contact team.

The role emphasizes values-based decision making, safeguarding, accurate data recording, and collaboration with colleagues to support access to treatment and positive outcomes for people affected by substance misuse.

Qualifications

• Experience working with substance misuse services and knowledge of Harm Reduction principles.
• Excellent written and verbal communication, with the ability to update records accurately.
• Strong teamwork and collaboration skills with the ability to work on own initiative.
• Commitment to Equality, Diversity and Inclusion in engagement with hard-to-reach service users.
• Ability to manage changing priorities while focusing on service users' needs.

Responsibilities

• Engage service users and provide recovery-focused interventions to support their health needs.
• Carry out triages and comprehensive assessments and develop recovery plans.
• Ensure confidentiality and obtain consent for information sharing.
• Support service delivery through reception support, duty cover and ad hoc clinical duties.
• Collect, record and report data accurately to support service monitoring.
• Promote access to treatment and engagement with underrepresented communities.

Skills

Teamwork

Harm Reduction

Communication

Safeguarding

Time management

IT skills

Engaging service users

Tools

DBST

Urine tests

Saliva tests

Job description

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs.

Where: Mansfield

Hours: 37.5 hours per week

Contract Type: Permanent

Competency Based Interview : 13th October, 2026

Value Based Interview: 14th October 2026

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

With this role you’ll be working as part of the single point of contact team which is a Nottinghamshire team based in Mansfield.

About the role:

• Ensuring that change grow live’s values are at the heart of everything we all do, through values based decision making and leadership.
• Engage people who have substance misuse problems and provide them with advice, support and recovery focused structured clinical interventions to support their recovery and primary health care needs.
• Carry out triages, comprehensive service user assessments and develop individual recovery plans that clearly identify how achieving each goal will enable progression in addressing substance use, re/integrating into the community when required.
• To ensure we are providing excellent customer service to people who contact us and ensure everyone work in the ethos of “no wrong door” and a ‘can do’ attitude.
• Ensure the timely and accurate collection, recording and reporting of specified data.
• To be creative and innovative so that the post best meets the needs of the service user, promoting access into treatment, and continued engagement with underrepresented communities.
• Work with your team and Designated Safeguarding Lead (if not your role) to ensure that the practices within the service enable identification of service users, children and families who are at risk. Ensure you are competent in the delivery of interventions that reduce risk to service users.
• Ensure that all aspects of confidentiality are adhered to and that consent to share information is a key element to building trusting therapeutic alliances.
• To support the smooth running of the service, by contributing to tasks such as reception, duty cover, and clinical duties on an ad hoc basis.
• To support the smooth running of the service, by contributing to tasks such as reception, duty cover, and clinical duties on an ad hoc basis.
• To assist and carry out appropriate screening processes including DBST, urine and saliva tests, after completion of appropriate training or demonstration of relevant experience.
• To carry out key harm reduction strategies such as running of the Needle Exchange and distribution of Naloxone, after completion of appropriate training or demonstration of relevant experience.

About you:

• Excellent team working and interpersonal skills, maintaining a highly cooperative approach to supporting colleagues in delivering service objectives.
• Experience of working with substance misuse service and excellent knowledge of Harm Reduction principles
• Knowledge and experience of delivering services which evidence high performance and quality standards
• Accomplished written and verbal communication skills and a high degree of personal IT competency. The ability to accurately update and maintain records in a timely fashion and to work to deadlines for the submission of information, e.g. reports
• Experience and knowledge on the working practice of Safeguarding Children and Vulnerable Adults
• Excellent time management skills, and an ability to work on own initiative, prioritising accordingly.
• Experience of positively engaging with people who use services
• Ability to manage change successfully in a way that prioritises the needs of service users.
• Excellent team working, communication and collaboration skills
• Ability to identify emerging themes and trends and work collaboratively with people to respond to these
• Ability to communicate complex information to individuals and groups in a way that is easily understood.
• Responsibility for your own health, safety and wellbeing as well as those around you (e.g. colleagues and service users).
• An understanding of and commitment to Equality, Diversity and Inclusion best practice with a particular focus on engagement with hard to reach and marginalised service users.
• Excellent IT skills and ability to understand the purpose of systems

What We Offer:

• 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
• A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.
• Participation in a contributory pension scheme.
• A wide range of benefits, including discounts for shopping, cinema, holidays, and more.
• A warm and supportive team environment.
• Extensive training, career development, and progression opportunities.
• Refer a Friend Scheme.

Ready to Begin Your Journey with Change Grow Live?

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential.

We look forward to learning more about you.

Direct applications only we will not be engaging agencies for this vacancy.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

A note about using AI in your application

AI can be areally helpfultool when putting together your application, and we're happy for you to use it. However,what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential.

We look forward to learning more about you.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Interview Date

13/10/2026

Closing Date

5/10/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Louise Wightman (Nottinghamshire YP, C&F and Adults) | [e-mail] | 07976207972This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.