DSP Partnership Lead - Global Last-Mile Delivery

Jingdong Development France; Milton Keynes; On-site; GBP 65,000 - 90,000; Full time

Job summary

JINGDONG Logistics is seeking a Delivery Service Provider (DSP) Manager to lead DSP partnerships across Europe from our Milton Keynes office. You will oversee provider selection, performance via KPIs, and ongoing relationship management to ensure on-time, compliant deliveries.

The role requires a Bachelor's degree or higher, around five years in last-mile delivery partnerships, strong English communication, and proven cross‑functional collaboration. Local language skills are also important.

Qualifications

• Bachelor's degree or above; approximately five years of experience in last mile delivery partnership management.
• Strong English speaking skills, which can be used as a working language; Local language skills required
• Excellent cross-departmental communication, adaptability, and problem-solving skills, with familiarity with European DSP compliance requirements.

Responsibilities

• Service Provider Management: manage DSP service providers, KPI assessment, and relationship maintenance incl. onboarding of suitable partners
• Capacity communication and coordination: establish a mechanism to coordinate capacity resources to match business needs
• Exception Handling: lead handling of various exceptions in DSP partnerships and develop solutions
• Compliance Management: ensure partnerships meet European compliance requirements and review service provider qualifications

Skills

Strong English speaking skills

Cross-functional communication

Problem-solving skills

Adaptability

Education

Bachelor's degree or above

Job description

JINGDONG Logistics is seeking a Delivery Service Provider (DSP) Manager to lead DSP partnerships across Europe from our Milton Keynes office. You will oversee provider selection, performance via KPIs, and ongoing relationship management to ensure on-time, compliant deliveries.

The role requires a Bachelor's degree or higher, around five years in last-mile delivery partnerships, strong English communication, and proven cross‑functional collaboration. Local language skills are also important.