Driver Operations Lead: Build High-Performance Teams

Arriva Group; Whitby; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Leadership training

Career development

Inclusive environment

Shape high-performing driver teams

Job summary

Arriva Group in the United Kingdom is seeking an experienced Assistant Driver Manager to lead, support and develop a team of bus drivers while delivering safe, reliable, and excellent customer service.

The role focuses on driver engagement, performance, coaching, rosters, incident resolution, and ensuring compliance with tachograph rules and working time directives, with a strong emphasis on creating a positive depot culture.

Qualifications

• Proven supervisory or management experience in bus/transport or operations.
• Strong leadership and communication skills with a focus on developing people.
• Solid understanding of PCV/HGV regulations and transport legislation.

Responsibilities

• Lead, motivate and develop a team of bus drivers to high safety, reliability and customer service standards.
• Create a positive working environment where drivers feel valued and empowered.
• Conduct regular one-to-one meetings, performance reviews and coaching sessions.
• Oversee driver attendance, conduct, performance and wellbeing in line with policy.
• Manage driver rotas, shifts and holiday planning for efficiency.

Skills

People management

Leadership

Performance coaching

Communication

Organisational skills

Regulatory knowledge (tachographs)

IT literacy (Office)

Tools

Microsoft Office

Operations systems

Job description

Arriva Group in the United Kingdom is seeking an experienced Assistant Driver Manager to lead, support and develop a team of bus drivers while delivering safe, reliable, and excellent customer service.

The role focuses on driver engagement, performance, coaching, rosters, incident resolution, and ensuring compliance with tachograph rules and working time directives, with a strong emphasis on creating a positive depot culture.