Driver and Branch Sales Assistant

City Plumbing; Roa Island; On-site; GBP 18,000 - 23,000; Part time

Benefits offered by this job

Bonus

Discounts and cash back at retailers

Life assurance

Flexible working options

Job summary

City Plumbing is seeking a Driver and Branch Sales Assistant to join a branch team. The role combines driving duties with customer service on the trade counter, supporting sales targets and delivering products to customers with efficiency and care.

You will work a flexible 20-37.5 hour schedule, with potential extra hours during peak periods, and be part of an inclusive team focused on service excellence and growth.

Qualifications

• Clean driving licence
• Previous driving experience is advantageous
• Willingness to be flexible with hours to cover peak periods
• Ability to help on the trade counter and answer customer queries

Responsibilities

• Deliver products to customers on time and safely
• Maintain vehicle condition and comply with transport regulations
• Serve customers at the trade counter and via telephone
• Support branch managers to hit sales targets and margins
• Ensure high branch cleanliness and stock organisation
• Report issues to line manager and maintain health and safety standards

Skills

Customer service

Sales

Driver experience

Trade counter

Job description

As a Driver and Branch Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Driver and Branch Sales Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity.

You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way!

Please note, this role requires you to have the appropriate driving licence with previous experience as a driver

#BelongWithUs

Come and join us as a Branch Sales Assistant and Driver on a flexible 20-37.5 hours basis to help us grow, deliver sales and exceed customer expectations.

Key Responsibilities:

• Health and safety of yourself and your vehicle
• Maintenance and condition of your vehicle
• Report any issues or incidents to your line manager
• Comply with transport compliance law and regulations
• Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
• Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
• Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing

Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You'll be flexible with working hours, and your approach to delivering customer and business needs. You'll thrive on providing the best customer service and being a huge support to your branch colleagues

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Benefits Package and Cultural Environment:

• Bonus
• Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

#BelongWithUs

We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it.