Branch Commercial Sales Manager

City Plumbing; Cumbernauld; On-site; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Bonus

Discounts, savings and cash back at-?

Life assurance

Extended family policy

Mental Health First Aiders and EAP

Flexible working

Inclusive culture

Job summary

City Plumbing is seeking a Branch Commercial Sales Manager (Non-Residential) to own and grow the local commercial business at your in-branch location. You will shape the branch’s commercial proposition, build a new client base, and drive sales and margin targets across light and full commercial sectors.

You’ll lead a local venture backed by the national brand, establish partnerships, manage the quote process, and collaborate with branch teams to deliver on-time, right-first-projects while

Qualifications

• Proven experience in growing and maintaining a strong customer base.
• A solid understanding of financial metrics and how to actively impact the bottom line.
• Exceptional collaboration skills to engage with internal branch teams, senior account managers, and external stakeholders.
• The ability to plan, prioritise, and manage stock profiles and delivery timescales effectively.

Responsibilities

• Own and execute the local Non-Residential & Commercial business plan to hit sales and margin targets.
• Establish and grow new business while expanding existing accounts.
• Manage end-to-end quote process and coordinate with logistics for project delivery.
• Collaborate with branch manager and central teams to upskill staff.
• Build a strong local customer base and shape the branch's commercial proposition.
• Ensure OTIF targets and bespoke product offering through local supplier partnerships.

Skills

Sales & Account Management

Commercial Acumen

Relationship Building

Organisational Strength

Job description

The Role:

As our Branch Commercial Sales Manager (Non-Residential), you will be the go-to commercial expert within your branch.

This is a brilliant opportunity to take ownership of a new venture, managing the local Non-Residential & Commercial business plans to hit sales and margin targets.

You won't just be managing accounts; you'll be establishing a strong local customer base from the ground up, shaping our commercial proposition, and positioning the branch as the ultimate choice for light and full commercial sectors.

#BelongWithUs

Are you ready to spearhead an exciting new venture within a rapidly growing business? City Commercial is expanding its horizon and continuing its journey into the commercial space.

We are looking for a dynamic pioneer to lead the charge at the branch level, building something fresh and impactful backed by the power of a major national brand. If you love the thrill of driving new growth and shaping a brand-new proposition, this is your moment.

Key Responsibilities

• Drive a New Venture: Own and execute the local Non-Residential & Commercial business plan, using specific action plans to hit your sales volume and trading margin targets.


• Build Lasting Partnerships: Establish a planned approach to hunt for new business while growing existing accounts, becoming a trusted extension of your customers' businesses.


• Deliver Best-in-Class Service: Manage the end-to-end quote process, uncover upselling or linked sales opportunities, and coordinate with branch and third-party logistics to ensure flawless project fulfillment (aiming for an OTIF of >98%).


• Manage Stock & Suppliers: Maintain the core non-residential product range and collaborate closely with local suppliers to provide a winning, bespoke product offering.


• Upskill the Branch: Act as the local champion, taking part in specialized training and sharing your knowledge to upskill branch colleagues and build team-wide confidence.


• Location: This role is based in-branch, working closely with your local Branch Manager, Senior Account Manager, and the Central Non-Residential management team.

You:

You are an energetic, down-to-earth sales professional who loves a new challenge and thrives on autonomy. You don't need to know every single commercial regulation on day one, but you do need commercial acumen, excellent communication skills, and a passion for building relationships with prospective clients. You are proactive, highly organized, and excited to play a key role in an evolving, high-growth environment.

Skills and competencies

• Sales & Account Management: Proven experience in growing and maintaining a strong customer base.


• Commercial Acumen: A solid understanding of financial metrics and how to actively impact the bottom line.


• Relationship Building: Exceptional collaboration skills to seamlessly engage with internal branch teams, senior account managers, and external stakeholders.


• Organisational Strength: The ability to plan, prioritize, and manage stock profiles and delivery timescales effectively.

Us:

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Benefits Package and Cultural Environment:

• Bonus


• Discounts, savings and cash back at numerous retailers


• Life assurance


• Extended family policy including maternity, paternity, additional annual leave and more


• Mental Health First Aiders and Employee Assistance Programme, we look out for each other


• Complete induction and a company that lets you grow and encourages development


• Financial education and loans


• Flexible working options


• A business striving to create an environment of inclusion so everyone can be their true self


• And more!

#BelongWithUs

We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it.