Driver and Branch Sales Assistant

City Plumbing; Monkston; Vor Ort; GBP 18.000 - 24.000; Vollzeit

Benefits dieser Stelle

Bonus Discounts

Life assurance

Extended family policy

Mental Health First Aiders

Employee Assistance Programme

Complete induction and development

Financial education and loans

Flexible working options

Inclusive workplace culture

Zusammenfassung

City Plumbing is seeking a proactive Driver and Branch Sales Assistant to deliver excellent service, support branch sales, and handle deliveries. You will be customer-facing on the trade counter, answer calls, and assist in ensuring timely, accurate service while upholding safety and product standards.

You will need a clean driving licence and flexible hours to cover peak periods. Join a team that values inclusion and customer focus, with opportunities to grow within the business.

Qualifikationen

• Valid driving licence is required.
• Experience in customer service or sales is advantageous.
• Ability to work at the branch counter and support deliveries.

Aufgaben

• Safety of yourself and vehicle is your responsibility.
• Maintain and check your vehicle.
• Report issues to your line manager.
• Comply with transport laws and regulations.
• Support Branch Manager to achieve sales targets with good margins.
• Maintain high standards and build a loyal customer base.

Kenntnisse

Driving Licence

Customer Service

Sales

Jobbeschreibung

The role: As a Driver and Branch Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Driver and Branch Sales Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You'll
naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Please note, this role requires you to have the appropriate driving licence with previous experience as a driver

Key Responsibilities:

• Health and safety of yourself and your vehicle
• Maintenance and condition of your vehicle
• Report any issues or incidents to your line manager
• Comply with transport compliance law and regulations
• Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
• Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
• Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing

You:

Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You'll be flexible with working hours, and your approach to delivering customer and business needs. You'll thrive on providing the best customer service and being a huge support to your branch colleagues

Us:

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Benefits Package and Cultural Environment:

• Bonus Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self
• And more! #BelongWithUs

We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it.