Drawing Room Restaurant Manager

Layka Recruitment; Blacknest; On-site; GBP 41,000 - 55,000; Full time

Benefits offered by this job

Service charge

Amazing benefits

Job summary

Layka Recruitment is seeking a Drawing Room Manager to lead a prestigious team and deliver exceptional guest experiences in a luxury setting. You will ensure smooth operations, maintain high standards and drive service excellence with a keen eye for sales opportunities.

The role requires experience in luxury hospitality, a hotel management diploma, and strong knowledge of food and wine. A competitive salary and benefits are provided.

Qualifications

• Experience in luxury/hotels is required.
• Diploma in hotel management or equivalent is preferred.
• Strong guest service and hospitality standards.

Responsibilities

• Ensure smooth running of all services in the Drawing Room.
• Welcome and look after guests with friendly, personalised service.
• Maintain high standards of quality, presentation and hospitality.
• Support development and implementation of service and procedures.
• Monitor service standards and identify ways to improve guest experience.
• Maximise business potential through excellent service and sales awareness.
• Build relationships with guests, colleagues and suppliers.
• Lead and motivate the team to achieve goals and budgets.
• Ensure compliance with hotel guidelines and seamless guest relations.

Skills

Guest relations

Team leadership

Sales awareness

Hospitality excellence

Education

Hotel School diploma or equivalent

Job description

As part of a prestigiousteam, you will help create exceptional and memorable experiences for every guest as a Drawing room Manager. You will represent the values with warmth, professionalism and genuine care, while working closely with colleagues to maintain the companieshigh standards.

Salary : £47,790 with added service charge!

Amazing benefits including

Key Responsibilities as a Drawing Room Mananger

• Ensure the smooth running of all services in the Drawing Room.
• Welcome and look after guests with friendly, personalised service.
• Maintain the highest standards of quality, presentation and hospitality.
• Support the development and implementation of effective service and operational procedures.
• Monitor service standards and identify ways to improve the guest experience.
• Help maximise the business potential of the Drawing Room through excellent service and sales awareness.
• Build positive relationships with guests, colleagues and suppliers.
• Manage, lead & motivate the team to enhance performance, achieve business goals, financial budgets and service standards
• Manage, monitor & continually improve service & operational systems to enable seamless guest relations & comply with Hotel guidelines
• Ensure the menu and environment is consistent with a luxury establishment in order to meet & exceed guest expectations & maximise business growth
• Conduct sales & marketing activities in order to drive business growth & profit
• Provide effective day-to day communication with guests, colleagues & teamsDesirables

Desirables

• Hotel School diploma or equivalent
• Previous luxury/5 star hotel experience
• Excellent knowledge of food and wine