Restaurant Manager Estate Grill

Alexander House Hotel & Utopia Spa; Egham; On-site; GBP 33,000 - 42,000; Full time

Benefits offered by this job

4 weeks holiday rising to 5 weeks

Bank holidays

Free parking

Employee uniform

Discounted hotel accommodation

Discounted spa treatments

Discount on food & beverage

Spa discounts on treatments

Refer a friend staff recruitment

Anniversary perks

Job summary

Great Fosters Hotel in the countryside seeks a Restaurant Manager for the Estate Grill. You will lead the Estate Grill Restaurant, Garden Room, and afternoon tea service, managing a team of 5–12 to deliver outstanding food and beverage experiences.

The role requires passion for guest service, a smart appearance, and strong leadership in a multi-outlet hotel environment. Flexibility across 7 days is essential.

Qualifications

• Supervisory experience within a top-quality food service hotel/restaurant (2 Rosette standard).
• Smart appearance and professional presentation required.
• Technical food and beverage knowledge to deliver the service and mentor the team.
• Own transport due to semi-rural location.

Responsibilities

• Deliver outstanding levels of food and beverage service across Estate Grill Restaurant, Garden Room and afternoon tea.
• Manage a full-time team of 5–12 staff and drive service standards higher.
• Meet and greet guests, take orders, and coach employees to meet standards.
• Rostering, coaching, and ensuring clean, well-prepared service areas.
• Present bills, handle payments, and reset restaurant for next service.
• Provide responsive solutions to service issues and gather guest feedback.

Skills

Excellent communication skills

Team leadership

F&B knowledge

Supervisory experience

Own transport

Job description

Restaurant Manager Estate Grill

£33,000 per annum + monthly service charge payment

• 4 weeks holiday rising to 5 weeks with service
• 8 Bank holidays
• Free car parking
• Employee uniform

In addition, you will receive a range of company benefits including:

• Discounted hotel accommodation for yourself and your family at all hotels
• Discounted hair treatments at our two Utopia Spas
• Discount off all food & beverage at all hotels
• Discount of individual treatments booked in our two Utopia Spas
• Discount on retail products in our two Utopia Spas
• Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid,complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday

Requirements.

• Smart appearance
• Excellent communication skills with apassion for guest service
• Technical food and beverage knowledge to offer the required service and ability to develop the rest of the team.
• Supervisory experience within a top-quality food service hotel/restaurant required (2 Rosette standard)
• Ability to manage and motivate a team of waiters/esses & bar staff to ensure excellence.
• Must have your own transport due to semi - rural location.

The Place

Great Fosters Hotel, the most recent addition to Alexander Hotels and already the Hotel has gained AA 5 Star status.

5 Stars, 56 bedrooms spread across the Hotel and adjoining Cloisters and Coach House and set in 50 acres of stunning gardens. For dining The Tudor Pass with 3 Rosettes, as well as the 2 Rosette Estate Grill. A beautiful 14th century Tithe Barn is available for functions together with the Orangery, the Conservatory and a range of other meeting and private dining rooms.

Our latest development is the creation of our Utopia Retreat facilities.

Please see the Hotels website for a full list of facilities and sample menus. www.greatfosters.co.uk

The Role

To deliver outstanding levels of food and beverage service across.

• Estate Grill Restaurant (40 covers)
• Garden Room (private dining for 18 covers)
• Afternoon tea service (40 covers on a Saturday and Sunday with additional table outside seating through summer months)

You will be responsible for a full time team of 5-12 t to deliver outstanding standards of service. We are seeking someone with passion for food, wine and service who will inspire and drive standards to even higher heights. Someone who possesses excellent team management and organisation skills to get the best out of the team.

The restaurant is open to residents and non-residents so caters for a wide range of discerning clients with many regular patrons. Service for guests covers breakfast, lunch, and dinner 7 days per week so candidates must be available for flexible shift patterns across 5 days including weekends. 45 hours per week.

Main Duties Include.

• Ensuring the restaurant/bar is prepared for service.
• Meeting and greeting guests.
• Taking guest orders
• Effective rostering of employees
• Coaching employees to develop their skills and ensure service standards are met.
• Serving food and beverage including alcoholic beverages and wines
• Completing satisfaction checks and action all feedback.
• Resolving any service issues
• Presenting bills to guests and taking payment
• Ensuring the restaurant/bar is reset at the end of the shift ready for the next service.
• Ensuring work area is clean and tidy before closing.