Drawing Room Manager

Dorchester Collection; Sunningdale; On-site; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Team members' awards and incentives

Online benefits & discounts

Life assurance cover

Uniform laundered complimentary

Complimentary meals on duty

Cycle to work scheme

Occupational Health & health clinics

Social events

Job summary

Dorchester Collection is seeking a Drawing Room Manager to oversee our Afternoon Tea and Lounge service at our UK property. The role is built on delivering a flawless 5* guest experience through leadership of the lounge team, collaboration with the F&B Director, and a strong focus on service standards and training.

You will guide staffing, ensure seamless all-day dining and Afternoon Tea service, and lead sales and marketing efforts to grow business while maintaining an atmosphere of luxury and

Responsibilities

• Work closely with the F&B Director to achieve efficient staffing levels and manage performance.
• Oversee the daily running of the lounge area to ensure a seamless service for All day Dining and Afternoon Tea.
• Own, manage and deliver an effective departmental training and development program for all team members.
• Conduct sales & marketing activities to drive business growth & profit.
• Ensure the menu and environment are consistent with a luxury establishment to meet and exceed guest expectations.

Job description

OurDrawing Room Manager is entrusted with overseeing our daily Afternoon Tea and Lounge service. Though skillfully trained, they never lose sight of their ultimate responsibility, to create lifelong memories for our guests.

What you'll get

Our success is a result of our employees. We believe that everyone part of our team should share the rewards. For this position, here are just some of the benefits you will receive:

• Team members' awards and incentives scheme
• Online benefits & discounts
• Life assurance cover for all team members
• Uniform laundered complimentary
• Complimentary meals whilst on duty at our team members' restaurants
• Cycle to work scheme
• Occupational Health, including subsidised massage treatments and health clinics
• Social events throughout the year - including our winter ball, summer party and regular pub quizzes!

What you'll do

A day in the life of ourDrawing Room Manager demands high levels of energy. They need consistency even though the days are never alike; and creativity to tackle daily adventures and inspire their team on a daily basis. Listing all of the contributions that ourDrawing Room Manager accomplish would be lengthy but the list below is essential to know.

• Our Drawing Room Manager will work closely with our F&B Director to achieve efficient staffing levels and manage the desired levels of performance.
• You will be responsible for ensuing a 5* luxury experienceto all our guests, theyoversee the daily running of our lounge area ensuing a seamless service for All day Dining and Afternoon Tea.
• Own, manage and deliver an effective departmental training and development program for all team members to meet their particular expectations and increase service standards.
• To conduct sales & marketing activities in order to drive business growth & profit
• To ensure the menu and environment is consistent with a luxury establishment in order to meet & exceed guest expectations & maximise business growth

What you'll bring

• All of our employees are ambassadors of our Vision, Values and culture. Our Drawing Room Manager do this with all they do.
• We encourage the unique personalities and passions of our employees, working together; as a team, a hotel and Collection.
• Our guests forge our legacy. Knowing and understanding them is our goal, valuing kindness over process.
• In a fast-moving world, we remain consistent and relevant, requiring flexibility from everyone on the team.
• English is the primary language used in our hotel. Our Drawing Room Manager must feel comfortable communicating in this language.

Job Location

United Kingdom

Location

Who we are

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Our Hotels

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity.

If you need us to do anything to support you during the recruitment process, such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself, please email [e-mail] so that we can discuss how we can support you through the process. Please note that we will not be able to respond to individual enquiries about update

Reference

2026-6398

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