Drainage Field Assistant – Outdoor Customer Support

Metro Rod Newport & Hereford; Tharston; On-site; GBP 23,000 - 26,000; Full time

Benefits offered by this job

Personal development

Branded uniform

Ongoing Health & Safety training

Additional leave

Company pension

Job summary

Metro Rod Norwich is seeking a General Assistant to support engineers in cleaning, clearance, repair and maintenance of drains. The role emphasizes exceptional customer service and adherence to health and safety and quality procedures.

Ideal candidates are physically fit, able to work outdoors, and willing to work some unsociable hours to support a growing drainage service team. Training and progression opportunities are available within a dynamic, established group.

Qualifications

• Must have a customer-focused approach.
• Positive attitude and willingness to learn.
• Flexible and able to adapt to changing tasks.
• Willingness to work unsociable hours when required.

Responsibilities

• Support engineers in cleaning, clearance, repair and maintenance of drains.
• Deliver an exceptional standard of customer service.
• Follow H&S and Quality Assurance procedures.
• Communicate effectively with clients and colleagues to ensure service quality.

Skills

Customer focus

Positive attitude

Flexibility

Outdoor work

Physical fitness

Progression mindset

Job description

Metro Rod Norwich is seeking a General Assistant to support engineers in cleaning, clearance, repair and maintenance of drains. The role emphasizes exceptional customer service and adherence to health and safety and quality procedures.

Ideal candidates are physically fit, able to work outdoors, and willing to work some unsociable hours to support a growing drainage service team. Training and progression opportunities are available within a dynamic, established group.