Drainage Engineer

Metro Rod Limited; St Albans; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Bonus scheme

Life Assurance

Company Pension

Van Pack and equipment provided

Job summary

Metro Rod Limited is seeking a Reactive Drainage Engineer to provide emergency services, including cleaning, clearance, repair, and maintenance of drainage systems across St Albans and nearby areas. The role requires effective customer service and technical expertise.

Suitable candidates will have commercial and domestic drainage experience, relevant certifications, and a positive attitude. A full UK driving licence is mandatory. The role includes various benefits, including bonuses, life assurance, and training opportunities.

Qualifications

• Experience in commercial & domestic Drainage is essential.
• Experience in drain cleaning, drain repairs, patch lining.
• Hold a full UK driving licence and must be over 21 for insurance purposes.

Responsibilities

• Carry out a range of services associated with emergency services offering.
• Deliver a high standard of customer service and technical expertise.
• Accurately record completed work details via internal and client systems.

Skills

Drainage experience

Customer service skills

Technical expertise

Flexibility

Education

Drainage tickets including HPWJ, Confined spaces, CSCS

Job description

Reactive Drainage Engineer

Metro Rod Bedford, Luton & Watford

LU, AL, MK postcode areas

Full time permanent Salary £30,000 - £42,000 + on-call, overtime & benefits

Metro Rod work with the likes of Equans, Amey, Aldi, Mitie, Greggs, McDonalds, Wetherspoons and many more in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Despite having been around for over 40 years, we are a fast‑growing and dynamic business and part of an ever‑expanding group Franchise Brands.

Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 60 franchisees with geographical coverage across the UK. We’ve been clearing and unblocking drains for more than thirty years and we’re proud of our reputation for quality service and customer satisfaction. Major companies and leading high‑street names trust us to deal with all their regular drain maintenance and we’ll bring the same high standards of service to tackle your drain blockage.

Within the Waste & Water Services Division of Franchise Brands is also Willow Pumps and Filta. Two expanding businesses that focus on sewage pumps and commercial kitchen solutions. Together, the brands provide a complete one‑stop shop for keeping water and waste flowing.

What’s involved?

• Carry out a range of services associated with our emergency services offering, cleaning, clearance, repair, installation and maintenance of our customer’s assets new and old
• Deliver a high standard of customer service and technical expertise
• Operate in accordance with H&S and Quality procedures
• Maintain a high standard of company service, vehicles and equipment
• Accurately record completed work details via internal and client systems
• Communicate effectively to ensure an excellent service is provided at all times
• Have a positive and helpful can‑do attitude
• Cover normal working hours and “on call” out‑of‑hours on a rota basis and have a flexible attitude to covering emergency situations when called upon outside of the these periods

What do we look for?

Suitable candidates will be able to display a great working attitude together with skills pertaining to the clearance, cleaning and repair of both internal small bore and external drainage systems.

• Experience in commercial & domestic Drainage is essential
• Experience in drain cleaning, drain repairs, patch lining
• Drainage tickets including HPWJ, Confined spaces and CSCS
• Have experience with CCTV Surveys and Lining an advantage
• Will have a positive, flexible, can‑do attitude
• Want to be part of an exciting, growing and progressive business with an increasingly formidable brand presence
• Be willing to work occasional / unsociable hours
• Hold a full UK driving licence – must be over 21 for insurance purposes
• Must live in the postcode areas noted above

The Benefits

• Bonus scheme
• Ability to work in a positive local team environment
• Scope to develop your own skills within a multi‑service offering business
• Attractive retaining salary
• We provide Van Pack, equipment, training, uniform, phone, fuel and Screwfix card
• Structured approach to your training and development
• Life Assurance & Company Pension

We are an equal opportunities employer. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.