Doorperson

Edwardian Group; Greater London; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

28 days holiday + Bank Holidays

Complimentary meals and beverages

Staff discount platform

Job summary

The Londoner is seeking a Door Person to join our Concierge Team in central London. You will support guests with concierge services, taxi bookings, reservations and general enquiries while upholding The Londoner’s high standards.

Ideal candidates have 5-star hotel experience in London, strong local knowledge and excellent communication skills. This on-site role offers a competitive salary and opportunities for progression within Edwardian Hotels group.

Qualifications

• Current experience within a 5 Star hotel environment within London.
• Local area knowledge.
• Excellent communication skills both verbally and written.

Responsibilities

• Support concierge services for guests during their stay.
• Assist guests with taxi bookings, reservations, and general enquiries.
• Deliver The Londoner Hotel standards at all times.

Skills

5-star hotel experience

Local area knowledge

Excellent communication

Job description

Become a Londoner

Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet.

We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests exacting standards, but also propel their own career potential in a company that recognizes and rewards.

Stand out from the crowd by joining London’s first ‘Super Boutique’ hotel.

At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.

We are currently recruiting for a Door Person to join our Concierge Team at our 5 Star Londoner Hotel.

Overview

• An Amazing opportunity has arisen to join our 5 Star Londoner Hotel as a Door Person.
• The role of Door Person will be integral to the success of The Londoner's Concierge team as they will support and offer excellent concierge services to our guest during their stay.
• You will be responsible for assisting our guests with taxi bookings, reservations, and general enquiries.
• You will be expected to deliver The Londoner Hotel standards at all times.

About You

• Current experience within a 5 Star hotel environment within London.
• Local area knowledge.
• Excellent communication skills both verbally and written.

Company Benefits

• Competitive salary
• 28 days Holiday per annum including Bank Holidays increasing with long service
• Complimentary hot meals, salad bar and unlimited beverages provided daily
• Recommendation a Friend Scheme of up to £500 per friend recommended.
• Annual complimentary night stays within our hotels
• Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
• Access to a discount platform for all of the most popular stores and outlets
• Auto enrolment into our company pension scheme
• Regular social events across all hotelsAnnual company recognition events held in January each year
• Wellbeing champions across all of our hotels

Additional Benefits

• Access to our company doctor for medical appointments and occupational health support
• Access for all hosts to our online learning platform Edwardian Academy
• Opportunities for promotion and a wide range of training programs to support your development

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Compensation: Competitive salary