Donor Experience Executive

St. Barnabas House; Worthing; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Company pension scheme or NHS pension

Up to 35 days’ annual leave

On-site education support and study‑le

Bupa access for healthcare

Free parking and subsidised meals

Corporate rate gym membership

Employee Assistance Programme

Death in Service

Job summary

Southern Hospice Group is seeking a Supporter Experience Executive to deliver a high-quality supporter journey across its hospices, including St Barnabas House in Worthing. You will handle donor communications, coordinate campaigns, and ensure accurate data and timely responses to enquiries.

You will oversee donation processing across income streams, manage in-memory giving administration, and work with fundraising teams to develop effective stewardship that enhances donor engagement and

Responsibilities

• Oversee the processing and recording of donations across all income streams.
• Manage administration of in-memory giving, including coordination with funeral directors.
• Respond to supporter enquiries and support delivery of campaigns and activities.
• Contribute to the development of effective stewardship processes.

Job description

Southern Hospice Group is seeking a Supporter Experience Executive to deliver a high-quality supporter journey across its hospices, including St Barnabas House in Worthing. You will handle donor communications, coordinate campaigns, and ensure accurate data and timely responses to enquiries.

You will oversee donation processing across income streams, manage in-memory giving administration, and work with fundraising teams to develop effective stewardship that enhances donor engagement and