Domino's Shift Manager

Domino's Pizza Group plc; Kirkintilloch; On-site; GBP 13,000 - 16,000; Full time

Benefits offered by this job

Staff discount

Pension scheme

Career progression

Management training

Job summary

Domino's Pizza Group plc is looking for energetic Shift Managers to oversee busy shifts in Kirkintilloch. You'll ensure service, quality, and teamwork are top-notch while leading your team to deliver great customer experiences.

If you have supervisory experience and a passion for customer service, this role offers excellent training, a chance to grow, and a salary of up to £13.10 per hour, with bonuses for hitting KPIs.

Qualifications

• Previous supervisory or management experience in hospitality, retail, or food service.
• Genuine passion for customer service and leading a team.
• Strong organisational and communication skills.
• Ability to stay calm under pressure in a fast-paced environment.

Responsibilities

• Lead and motivate your team during shifts to deliver excellent service and quality.
• Oversee day-to-day operations, ensuring the store runs smoothly.
• Monitor product quality, speed of service, and order accuracy.
• Manage rotas and shift planning.
• Maintain store standards, hygiene, and safety procedures.
• Manage customer satisfaction and resolve any in-store issues.
• Support local marketing initiatives and store promotions.

Skills

Supervisory experience

Customer service passion

Organisational skills

Communication skills

Calm under pressure

Job description

Ready to take the lead? Step up and run busy shifts, motivate your team, and keep the pizzas (and smiles) coming!

Earn up to £13.10 per hour once running own shifts plus 50p p/h bonus when you hit KPIs for the week

We’re looking for energetic, organised leaders to manage shifts in our fast-paced Domino’s store — ensuring service, quality, and teamwork are always on top.

What we offer

• Staff discount on all your favourite pizzas
• Pension scheme
• Excellent training and career progression
• Ongoing management training and support

Your responsibilities

• Availability for evenings and every weekend (required)
• Lead and motivate your team during shifts to deliver excellent service and quality
• Oversee day-to-day operations, ensuring the store runs smoothly and efficiently
• Monitor product quality, speed of service, and order accuracy
• Manage rotas and shift planning to ensure the right people are in the right place at the right time
• Support and coach team members to develop their skills and confidence
• Maintain store standards, hygiene, and safety procedures at all times
• Ensure all deliveries and food storage meet brand and food safety standards
• Manage customer satisfaction and resolve any in‑store issues professionally
• Work with your Store Manager to drive sales and meet performance targets
• Ensure compliance with Domino’s brand standards, health & safety, and security policies
• Support local marketing initiatives and store promotions

What you’ll need

• Previous supervisory or management experience (hospitality, retail, or food service ideal)
• A genuine passion for customer service and leading a team
• Strong organisational and communication skills
• The ability to stay calm under pressure in a fast‑paced environment
• Availability for evenings and every weekend (required)

Job Type:Full-time or Part-time
Availability:Day, Evenings & Weekends (required)
Salary:£13.10 per hour once running own shifts plus 50p p/h bonus when you hit KPIs for the week

Come and join us today as our Domino’s Shift Manager— for a career, not just a job!