Domiciliary Care Operations Coordinator

Rossycare; Southend-on-Sea; On-site; GBP 18,000 - 26,000; Part time

Job summary

Rossycare is seeking a Part Time Office Coordinator to support the domiciliary care office in Southend-on-Sea. The role involves coordinating care visits, supervising staff, and ensuring compliance with CQC and local council expectations.

Working 3 days per week with out-of-hours arrangements, you will use electronic monitoring systems like Nursebuddy, manage rotas, and maintain records while supporting administration tasks and service quality assurance.

Qualifications

• Full UK driving licence and access to a suitable vehicle
• Experience using electronic care monitoring or care management systems
• Ability to monitor live care visits and respond appropriately to alerts
• Experience completing staff spot checks, supervision meetings and competency assessments
• Understanding of domiciliary care, safeguarding and person centred practice
• Knowledge of CQC requirements and care sector record keeping
• Good computer, communication, organisational and time-management skills

Responsibilities

• Coordinate care visits and supervise staff
• Monitor carers’ attendance and real-time visits
• Escalate safeguarding concerns to the Registered Manager
• Maintain accurate electronic records and schedules
• Support office administration and recruitment tasks

Skills

Driving licence

Electronic care monitoring

Live visit monitoring

Staff supervision

Education

Level 3 qualification in Health & Social Care or related

Tools

Nursebuddy

Care management systems

Job description

Rossycare is seeking a Part Time Office Coordinator to support the domiciliary care office in Southend-on-Sea. The role involves coordinating care visits, supervising staff, and ensuring compliance with CQC and local council expectations.

Working 3 days per week with out-of-hours arrangements, you will use electronic monitoring systems like Nursebuddy, manage rotas, and maintain records while supporting administration tasks and service quality assurance.