Domiciliary Care Coordinator & Quality Lead

Universal Care Services; Dereham; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

28 days annual leave

Mileage allowance (30p per mile)

Refer a Friend bonus

Blue Light Card discounts

Career development

Enhanced DBS provided

Job summary

Universal Care Services is seeking an experienced Care Coordinator to support our domiciliary care service, ensuring safe, person-centred care while aiding compliance, staffing, and service growth.

You will coordinate care delivery, manage staff rotas, maintain governance systems, and build strong relationships with service users, families, professionals, and commissioners. The role offers development opportunities within a growing care organisation.

Qualifications

• Experience in domiciliary care or another regulated care setting.
• Knowledge of CQC standards, safeguarding, and care compliance.
• Strong organisational and communication skills.
• Experience managing or supporting care teams.

Responsibilities

• Coordinating care delivery and staff rotas
• Supporting quality, compliance, and CQC readiness
• Recruiting, supervising, and supporting care staff
• Maintaining accurate records and governance systems
• Building positive relationships with service users, families, professionals, and commissioners
• Supporting service growth and occupancy targets
• Participating in the on-call rota

Skills

Experience in domiciliary care

Knowledge of CQC standards

Strong organisational and comms skills

Experience managing care teams

Job description

Universal Care Services is seeking an experienced Care Coordinator to support our domiciliary care service, ensuring safe, person-centred care while aiding compliance, staffing, and service growth.

You will coordinate care delivery, manage staff rotas, maintain governance systems, and build strong relationships with service users, families, professionals, and commissioners. The role offers development opportunities within a growing care organisation.