Domiciliary Care Coordinator - Hybrid & On-Call

Nobilis Care; Merley; On-site; GBP 29,000 - 34,000; Full time

Benefits offered by this job

Mileage expenses 40p/mile

Training bonus £200 on completion

Refer-a-Friend bonus £400

Wagestream – access earned wages early

Blue Light Card discounts

Career development opportunities

Job summary

Horizon Homecare seeks a proactive Hybrid Care Coordinator to join our branch team in delivering high-quality domiciliary care. You will coordinate schedules, match workers to clients, and support branch growth while maintaining compliance and documentation.

Key duties include rota production, on-call support, and building strong relationships with clients, families, and clinical partners. A driver with DBS is essential; join us to help improve lives daily.

Qualifications

• Right to Work in the UK
• Fluent English with excellent verbal and written communication skills
• Full UK driving licence and access to your own vehicle
• Flexibility to participate in the on-call rota, including evenings and weekends
• Enhanced DBS check (or willingness to obtain one)
• NVQ Level 3 in Health & Social Care (or equivalent)
• Previous experience in a Care Coordinator role

Responsibilities

• Coordinating care schedules and matching Care & Support Workers to clients based on skills, location and needs
• Producing accurate rotas and ensuring full coverage while responding to changes and emergencies
• Building positive relationships with clients, families, Support Workers and healthcare professionals
• Supporting the Registered Manager with branch growth by developing new care packages and maximizing capacity
• Recruitment, onboarding and induction of new Care & Support Workers
• Monitoring service quality and ensuring compliance with CQC standards and company policies
• Maintaining accurate records and up-to-date care documentation
• Participating in the on-call rota when required

Skills

Coordination

Organisational skills

Communication

Care management systems

Microsoft Office

Driving licence

Education

NVQ Level 3 in Health & Social Care

Tools

Care management systems

Microsoft Office

Job description

Horizon Homecare seeks a proactive Hybrid Care Coordinator to join our branch team in delivering high-quality domiciliary care. You will coordinate schedules, match workers to clients, and support branch growth while maintaining compliance and documentation.

Key duties include rota production, on-call support, and building strong relationships with clients, families, and clinical partners. A driver with DBS is essential; join us to help improve lives daily.