Domiciliary Care Coordinator — Growth & Bonuses

Confidential; Manchester, Salford; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

On-call allowance

Performance bonuses

Career progression opportunities

Job summary

Right Care NW Ltd is seeking an experienced Care Coordinator to support our domiciliary care services across Bury, Whitefield and Bolton. You will manage the day-to-day running, create weekly rotas with OnePlan, and build strong relationships with clients, families and care staff.

The role offers a competitive salary from £26,000 per year, with on-call allowances, performance bonuses and clear opportunities for progression, including potential Branch Manager development.

Qualifications

• Previous experience in a Care Coordinator role within domiciliary care, including scheduling and rostering.
• Experience carrying out client assessments and care plan reviews.
• A good understanding of care standards, safeguarding and relevant regulations.
• Excellent organisational and time management skills, with the ability to manage competing priorities.
• Strong communication skills and the ability to build positive working relationships.
• A calm, practical approach to problem-solving, particularly when dealing with last-minute changes.
• Good administrative and computer skills.
• A full UK driving licence.
• Flexibility to participate in the weekend on-call rota.

Responsibilities

• Plan, create and maintain weekly care rotas using OnePlan, ensuring all client visits are covered safely and efficiently.
• Coordinate care visits across Bury, Whitefield and Bolton, planning routes to minimise unnecessary travel and ensure care is delivered at the agreed times.
• Manage daily changes to staffing and care requirements, including sickness, emergency admissions and last-minute cover.
• Manage and support a dedicated team of Care Assistants, providing guidance, supervision, performance monitoring and regular spot checks.
• Carry out initial client assessments, care plan reviews and introductory visits to ensure individual care needs are met.
• Build positive relationships with clients, families, care staff and healthcare professionals.
• Support the Registered Manager with recruitment, staff inductions, training and ongoing development.
• Maintain accurate care records, schedules and compliance documentation.
• Monitor the quality of care delivered, ensuring company policies and regulatory standards are maintained.
• Participate in the weekend on-call rota.

Skills

Scheduling & rostering

Client assessments

Time management

Communication skills

UK driving licence

Education

Level 3 Health and Social Care or equivalent

Tools

OnePlan

Office software

Job description

Right Care NW Ltd is seeking an experienced Care Coordinator to support our domiciliary care services across Bury, Whitefield and Bolton. You will manage the day-to-day running, create weekly rotas with OnePlan, and build strong relationships with clients, families and care staff.

The role offers a competitive salary from £26,000 per year, with on-call allowances, performance bonuses and clear opportunities for progression, including potential Branch Manager development.