Domiciliary Care Branch Manager

Kingsley Healthcare Group; Sudbury; On-site; GBP 45,000; Full time

Job summary

A leading care home group is seeking a Domiciliary Care Branch Manager to oversee the new branch in Sudbury. The role involves managing staff, ensuring high-quality care delivery, and maintaining regulatory compliance. Offering a competitive salary, comprehensive benefits, and opportunities for career growth in a supportive environment.

Benefits

Comprehensive induction and training programme.

Opportunities for career development and progression.

Employee Assistance Programme

Blue Light Card Scheme

Paid breaks

Performance related bonus

25 days annual leave plus bank holidays

Company Pension Scheme

Qualifications

• Management experience in a domiciliary care setting is essential.
• Full UK driving licence required.
• Excellent communication skills and leadership ability.

Responsibilities

• Lead and manage branch staff, supporting professional development.
• Oversee daily operations, client intake, care planning.
• Ensure regulatory compliance and quality assurance.

Skills

Management experience

Leadership

Business acumen

Knowledge of CQC standards

Education

NVQ Level 4/5 in Health and Social Care

Job description

About The Company

Kingsley Healthcare isn't just a care home group, we are a family where our passionate individuals are changing lives every day. Winners of the 2024 Health Investors Residential Elderly Care Provider of the Year, we are ranked â for the eighth year running! - among the top 20 large UK care home groups (carehome.co.uk) for our exceptional care, and proudly support over 1,500 residents to live in a safe, welcoming and nurturing environment.

We are proud to be ranked No.1 in the UK for our commitment to wellbeing at work (Indeed's Better Work Awards 2023) and our sector-leading 4.7 Glassdoor rating, we are also a Real Living Wage employer, ensuring that we reward and value dedication.

We welcome passionate individuals who want to make a difference to our growing family which puts our people and our residents first.

About The Role

As our Domiciliary Care Branch Manager for this exciting new branch, you will be the crucial cog in setting up and driving the business. Your role will see you oversee and coordinates the home care services for individuals who require assistance with activities of daily living but prefer to remain in their own homes. This will include being responsible for ensuring the delivery of high-quality care, managing care plans, and supervising home care staff.

You will play a significant role in ensuring the well-being and safety of clients receiving care at home, as well as, coordinate services, manage staff, and advocate for the best interests of clients to promote independence, quality of life, and optimal health outcomes.

Find out more about Kingsley Home Care (https://kingsleyhomecare.co.uk/)

Reports to: Operations Manager/ Regional Operations Director

Key duties and responsibilities

• Lead and manage branch staff, fostering a positive work environment and supporting professional development.
• Oversee daily operations, including scheduling, client intake, care planning, and service coordination.
• Ensure regulatory compliance, quality assurance, and effective risk management across all services.
• Build client and community relationships, handling concerns, conducting assessments, and promoting services.
• Manage branch performance, including budget oversight, KPI monitoring, and identifying growth opportunities.
  
  

Skills and attributes

• Previous management experience within a domiciliary care setting is essential
• Excellent business acumen with a strong desire to develop and grow the service
• Comprehensive knowledge of CQC standards
• Good leadership skills with the ability to communicate effectively
• Full UK driving licence
  
  

Education and qualification

• Minimum NVQ Level 4/5 in Health and Social Care, or equivalent
• Kingsley Homecare (Sudbury) , Sudbury , Suffolk
• Pay:: £45,000 per year (depending on experience)
• Type: Permanent
• Shift: Salaried
• Excellent PRP
• Bonuses as the branch hours increase
  
  

Benefits

• Comprehensive induction and training programme.
• Opportunities for career development and progression.
• Employee Assistance Programme
• Blue Light Card Scheme. We’ll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.
• We’ll pay for your full DBS disclosure
• Paid breaks – we think it’s essential that all staff can take breaks without fear of losing money, so we pay for you to have a break during working hours.
• Excellent performance related bonus
• You will be rewarded with bonuses as the branch hours increase *
• 25 days annual leave plus bank holidays entitlement
• Consistent support from a dedicated Head Office Team
• Company Pension Scheme
• Employee Wellness Health Assured Benefit Program
• Employee Benefits & Discount Scheme
  
  

Your right to work in the UK

In accordance with the Asylum and immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.