Domestic Violence and Abuse Co-ordinator

Homeless Link; Bath; On-site; GBP 16,000 - 26,000; Full time

Benefits offered by this job

Rewards Platform & EAP

Health Cash Plan

27 days annual leave

30% staff discount

Pension scheme

Training and development

Blue Light Card

Reflective Practice sessions

Job summary

Alongside is seeking a dedicated Domestic Violence and Abuse Co-ordinator in BANES. The role involves trauma-informed, holistic case management to help survivors rebuild safety and independence, including needs assessments and tailored support plans.

Responsibilities include safeguarding, multi-agency collaboration, and maintaining records. The post requires a driving licence, access to a vehicle, and willingness to travel across the BANES area and potentially the South West for training and

Qualifications

• Understanding of domestic abuse and its impact on victims and children.
• Experience in housing, social or health care settings.

Responsibilities

• Conduct key works sessions and develop individual support and risk management plans.
• Assess survivors' needs and establish practical and emotional support requirements.
• Champion safeguarding following policies and report concerns to a manager.
• Collaborate with multi-agency partners to meet survivors' needs.
• Maintain accurate client records in INFORM.

Skills

Understanding of domestic abuse

Job description

Job Role:

Domestic Violence and Abuse Co-ordinator

Salary:

£15,720 per year (based on an FTE of £26,200 per year)

Hours:

22.5 hours per week (3 days across Monday to Friday)

Contract type:

Permanent

Location:

BANES

Additional information:

• A valid driving licence and access to own vehicle


• Participation in an on-call out-of-hours rota


• Regular travel across the BANES area (travel across the South West for training and events may also be required)


• Alongside is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. However, this is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

About Alongside:

Alongside is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

As a Domestic Violence and Abuse Co-ordinator, you’ll play a vital role in supporting victims and survivors of domestic abuse to rebuild their lives. Working holistically, you’ll carry out in-depth needs assessments and develop tailored support plans that reflect each individual’s circumstances, strengths, and goals.

You’ll provide compassionate, trauma‑informed case management, advocacy, and resettlement support for people with a wide range of complex social and housing needs. From navigating services and securing safe accommodation to monitoring progress and celebrating milestones, you’ll walk alongside survivors every step of the way, empowering them to move forward with safety, dignity, and confidence.

This is a deeply rewarding role where your work will make a meaningful, lasting difference every single day.

What you’ll be doing:

• Conduct key works sessions on a regular basis whilst developing individual support and risk management plans.


• Establish the risks and needs of survivors and their children through assessing their practical and emotional support needs.


• Champion safeguarding by following policies and procedures to keep everyone safe, and that any concerns are brought to immediate attention of a manager.


• Collaborative multi-agency working to advocate for survivors ensuring their needs are met.


• Maintain accurate client records using our system, INFORM.


• Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

What we’re looking for:

• Understanding of domestic abuse including the impact this has on victims and their children.


• Experience working in a housing, social or health care setting.

There are many great reasons to join our team!

Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan

27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)

30% staff discount at Alongside charity shop

A generous and competitive pension scheme

A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted

Great opportunities for career development and free monthly training sessions from experienced facilitators

For all the fantastic and valuable work, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands

Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about this role, please get in touch with the recruitment team at [e-mail]. We look forward to speaking with you soon!