Domestic & Lifestyle Support Assistant

McCarthy & Stone; Wimborne Minster; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Holiday allowance

Life insurance

Company pension

Guest suites access

Apartment purchase discounts

Training support

EAP access

Job summary

McCarthy Stone Ltd is recruiting for a Domestic Assistant to join Market House in Wimborne, Dorset. The role covers domestic support, housekeeping of homeowner apartments, laundry, and cleaning of communal areas. You may also support in the Bistro during service times and provide lifestyle services to homeowners.

You will work 20 hours per week, Monday to Friday, with weekends off. Benefits include 28 days holiday, life insurance, a company pension, and access to employee benefits across UK

Qualifications

• Experience in a customer care or service role within a similar environment.
• Clear and confident communication skills.
• Be friendly, approachable and reliable with good time keeping.

Responsibilities

• Provide domestic support and housekeeping for homeowner apartments.
• Manage laundry services and clean communal areas of the development.
• Support in the Bistro/Restaurant during service times, assisting residents.
• Offer lifestyle services and social support to homeowners, including accompanying to appointments.

Skills

Customer service

Communication

Time management

Job description

The following content displays a map of the jobs location - Wimborne, Dorset

McCarthy & Stone are recruiting for a Domestic Assistant to join the team at our Retirement Living Plus development, Market House in Wimborne, Dorset

Built in 2024, Market House is a Retirement Living Plus development that consists of 68 apartments with the over 70's in mind, providing excellent on-site facilities and set within beautiful grounds. This is not traditional care, this is better!

Hourly rate: £13.37 per hour

Hours: 20 hours per week- Working Monday to Friday with No weekends.

• 28 days holiday inclusive of bank holidays
• Life insurance
• Company pension
• Opportunities to stay in our guest suites across all our developments UK wide
• Discounts on apartment purchases for employees and immediate family
• Training and support with professional qualifications
• 24/7 access to Employee Assist Programme (including counsellors and legal advisors) and access to inhouse Mental Health First Aiders

About the role:

As a Domestic Assistant, you will be responsible for the domestic support and housekeeping, of our homeowner apartments, their laundry service and cleaning or the development’s communal areas. You will support in the Bistro or Restaurant during service times and provide lifestyle services to our homeowners. These include, chaperoning homeowners to medical appointments, and/or other community related services, or simply offering social support. There are usually opportunities for overtime within nearby developments as well.

About you:

• A caring personality and the want to make a difference to people’s lives!
• Experience in a customer care or service role within a similar environment, such as health & social care, hospitality, retail, domestic services or even caring for a family member.
• Considerate, patient, and professional
• Clear and confident communication skills
• Be friendly and approachable
• A hardworking diligent nature and good time keeping

All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date.

McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.

We do not offer sponsorship; we will only be considering UK based applications.

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About Us

As the UK’s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people.

We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!