Domestic & Lifestyle Support Assistant

McCarthy & Stone; Kingswear; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

28 days holiday inclusive of bank hols

Life insurance

Company pension

Opportunities to stay in guest suites

Discounts on apartment purchases

Training and support with professional

24/7 Employee Assist Programme and MHF

Job summary

McCarthy Stone are recruiting for a Domestic Assistant at Mewstone Place in Dartmouth, Devon. The role involves domestic support, housekeeping, laundry and helping in the Bistro during service times within a Retirement Living Plus development.

This position offers 10-16 hours per week at £13.37 per hour, with enhancements. A caring individual with good communication is essential to support homeowners and maintain communal areas.

Qualifications

• Customer care or service experience in similar settings.
• Clear and confident communication.
• Friendly, approachable and professional.
• Caring and diligent with good timekeeping.
• Willingness to support in a communal environment.

Responsibilities

• Provide domestic support and housekeeping for homeowners' apartments.
• Handle laundry and cleaning in communal areas.
• Assist in Bistro/Restaurant during service times.
• Offer social support and accompany to appointments when needed.

Skills

Customer care

Communication skills

Reliability

Time management

Caring personality

Job description

Job Introduction

McCarthy Stone are recruiting for a Domestic Assistant to join the team at our Retirement Living Plus development, Mewstone Place in Dartmouth, Devon.

Built in 2025, Mewstone is a Retirement Living Plus development that consists of 65 apartments with the over 70's in mind, providing excellent on-site facilities and set within beautiful grounds. This is not traditional care, this is better!

Hourly rate £13.37 per hour, plus enhancements

Hours: 10-16 hours per week available

Benefits:

• 28 days holiday inclusive of bank holidays
• Life insurance
• Company pension
• Opportunities to stay in our guest suites across all our developments UK wide
• Discounts on apartment purchases for employees and immediate family
• Training and support with professional qualifications
• 24/7 access to Employee Assist Programme (including counsellors and legal advisors) and access to inhouse Mental Health First Aiders

About the role:

As a Domestic Assistant, you will be responsible for the domestic support and housekeeping, of our homeowner apartments, their laundry service and cleaning or the development’s communal areas. You will support in the Bistro or Restaurant during service times and provide lifestyle services to our homeowners. These include, chaperoning homeowners to medical appointments, and/or other community related services, or simply offering social support. There are usually opportunities for overtime within nearby developments as well.

About you:

• A caring personality and the want to make a difference to people’s lives!
• Experience in a customer care or service role within a similar environment, such as health & social care, hospitality, retail, domestic services or even caring for a family member.
• Considerate, patient, and professional
• Clear and confident communication skills
• Be friendly and approachable
• A hardworking diligent nature and good time keeping

All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date.

McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.

We do not offer sponsorship; we will only be considering UK based applications.

About Us

As the UK’s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people.

We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!