Care & Support Assistant

McCarthy Stone; Kingswear; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

28 days holiday

Life insurance

Company pension

Guest suites access UK wide

Apartment purchase discounts

Job summary

McCarthy Stone is hiring an Assistant at Mewstone Place, Kingswear, a Retirement Living Plus development. You will perform domestic tasks, assist in the Bistro during service times, and provide lifestyle support to homeowners in a vibrant community.

We value a caring, friendly, and punctual team player with strong communication skills. The role offers diverse duties across on-site facilities and opportunities for overtime in nearby developments.

Qualifications

• Experience in a customer care or service role within health & social care, hospitality, retail, domestic services or caring for a family member.

Responsibilities

• Provide domestic support and housekeeping for homeowner apartments and communal areas.
• Assist with laundry and cleaning duties and support in Bistro/Restaurant during service times.
• Offer lifestyle services and social support to homeowners, including accompanying to medical appointments.

Skills

Customer care

Communication

Friendly demeanor

Punctuality

Supportive

Job description

Assistant to join the team at our Retirement Living Plus development,

Mewstone Place in

Built in 2025, Mewstone is a Retirement Living Plus development that consists of 65 apartments with the over 70's in mind, providing excellent on-site facilities and set within beautiful grounds. This is not traditional care, this is better!

Hourly rate: £14.24 per hour

• 28 days holiday inclusive of bank holidays
• Life insurance
• Company pension
• Opportunities to stay in our guest suites across all our developments UK wide
• Discounts on apartment purchases for employees and immediate family
• Training and support with professional qualifications
• 24/7 access to Employee Assist Programme (including counsellors and legal advisors) and access to inhouse Mental Health First Aiders

About the role:

Care & Support

Assistant, you will be responsible for the domestic support and housekeeping, of our homeowner apartments, their laundry service and cleaning or the development’s communal areas. You will support in the Bistro or Restaurant during service times and provide lifestyle services to our homeowners. These include, chaperoning homeowners to medical appointments, and/or other community related services, or simply offering social support. There are usually opportunities for overtime within nearby developments as well.

About you: You will have

• A caring personality and the want to make a difference to people’s lives!
• Experience in a customer care or service role within a similar environment, such as health & social care, hospitality, retail, domestic services or even caring for a family member.
• Considerate, patient, and professional
• Clear and confident communication skills
• Be friendly and approachable
• A hardworking diligent nature and good time keeping

McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.

We do not offer sponsorship; we will only be considering UK based applications.

About Us

As the UK’s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people.

We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!