Domestic & Lifestyle Support Assistant

McCarthy & Stone; Wimborne Minster; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

28 days holiday inc. bank holidays

Life insurance

Company pension

Guest suites across UK developments

Discounts on apartment purchases

Training and professional development

Employee Assist Programme and Mental H

24/7 access to Employee Assist Prog

Job summary

McCarthy Stone is hiring a Domestic Assistant for Market House in Wimborne, Dorset. You will manage domestic support, housekeeping, laundry and cleaning for homeowner apartments and the development's communal areas. You may assist in the Bistro during service times and provide social support to residents.

We seek a caring, patient, and reliable individual with experience in customer service, strong communication, and a friendly, professional approach. Weekdays, 20 hours per week, £13.37 per hour.

Qualifications

• Experience in a customer care or service role within a similar environment (health & social care, hospitality, retail, domestic services).
• Clear and confident communication skills.
• Be friendly and approachable; patient and professional.

Responsibilities

• Provide domestic support and housekeeping for homeowner apartments and communal areas.
• Handle laundry services and cleaning tasks; support in Bistro/Restaurant during service times.
• Offer lifestyle services and social support to homeowners, including accompanying to medical appointments.

Skills

Customer care

Clear communication

Friendly and approachable

Time management

Job description

Job Introduction

McCarthy & Stone are recruiting for a Domestic Assistant to join the team at our Retirement Living Plus development, Market House in Wimborne, Dorset.

Built in 2024, Market House is a Retirement Living Plus development that consists of 68 apartments with the over 70's in mind, providing excellent on-site facilities and set within beautiful grounds. This is not traditional care, this is better!

Hourly rate: £13.37 per hour

Hours: 20 hours per week- Working Monday to Friday with No weekends.

Benefits

• 28 days holiday inclusive of bank holidays
• Life insurance
• Company pension
• Opportunities to stay in our guest suites across all our developments UK wide
• Discounts on apartment purchases for employees and immediate family
• Training and support with professional qualifications
• 24/7 access to Employee Assist Programme (including counsellors and legal advisors) and access to inhouse Mental Health First Aiders

About the role

As a Domestic Assistant, you will be responsible for the domestic support and housekeeping, of our homeowner apartments, their laundry service and cleaning or the development’s communal areas. You will support in the Bistro or Restaurant during service times and provide lifestyle services to our homeowners. These include, chaperoning homeowners to medical appointments, and/or other community related services, or simply offering social support. There are usually opportunities for overtime within nearby developments as well.

About you

• A caring personality and the want to make a difference to people’s lives!
• Experience in a customer care or service role within a similar environment, such as health & social care, hospitality, retail, domestic services or even caring for a family member.
• Considerate, patient, and professional
• Clear and confident communication skills
• Be friendly and approachable
• A hardworking diligent nature and good time keeping

Could thisrole be the perfect job for you?

All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date.

McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.

We do not offer sponsorship and will only be considering UK based applications

About Us

As the UK’s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people.

We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!