Domestic Assistant - Domestic Services

NHS Ayrshire & Arran; Dumbarton; On-site; GBP 12,000 - 16,000; Part time

Benefits offered by this job

Employee Assistance Programme

Cycle to Work Scheme

Bursary scheme

Learning and development opportunities

NHS Pension Scheme

Job summary

NHS Greater Glasgow and Clyde (NHSGGC) is recruiting for a part-time domestic service role at Dumbarton Joint Hospital. The post involves providing high-quality catering and ward-area cleaning, serving patients, staff, and visitors, and maintaining hygiene standards in line with infection control guidelines.

The role requires flexibility, the use of ward kitchen equipment, and adherence to safety and cleaning protocols.

Qualifications

• Flexible approach to daily routine.
• Experience with HACCP paperwork.
• Ability to use ward kitchen equipment and dishwashers.

Responsibilities

• Present an efficient, high quality domestic service to patients and staff within the hospital.
• Follow schedule of work relating to defined areas with a flexible approach to daily routine.
• Ensure safe use of cleaning agents and equipment, and maintain hygiene standards.
• Disposal of waste in accordance with relevant Policy and infection control guidelines.
• Clean crockery, cutlery and utensils; use dishwashers where required.
• Regard ward meals preparation and plating as part of Ward food service.
• Report faulty equipment and stock requirements to Supervisor.

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

Your duties will include: working within the kitchen and ward area’s to provide an efficient, high quality catering service to patients, staff, and visitors. This includes taking patients food order’s, working alongside NHS staff, serving food at ward level, keeping all areas of the kitchen clean, replenishing supplies. There will be the use of economic and safe use of cleaning agents, following manufacturers recommended instructions. In this role you will be required to use electrical equipment. i.e Burlodge Regen Oven' and, Dishwasher, Tablet. You are required to wear protective clothing as supplied by the Department and complete all daily/weekly sign off sheets for areas of work including HACCP paperwork. There is the requirement for you have a flexible approach to daily routine.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).

Duration, Location, and Working Pattern Key responsibilities

This is a permanent post of 19.73 hour per week.

This role is based at Dumbarton Joint Hospital G82 5JA.

The shift pattern is Monday- Thursday-15.00-1900, Friday - 15:00-18.44.

The salary is Pro Rata for part-time posts.

Key Responsibilities

• Present an efficient, high quality domestic service to patients and staff within the hospital.
• Follow specific schedule of work relating to defined areas although post holders are required to have a flexible approach to daily routine.
• Economic and safe use of cleaning agents, following manufacturers recommended instructions.
• Care and use of mechanical cleaning equipment.
• Inform Supervisor of requirements for work materials as required and check delivery of cleaning supplies and equipment.
• Wear protective clothing as supplied by the Department.
• Disposal of waste in accordance with relevant Policy.
• Clean crockery, cutlery, utensils, containers and small scale equipment manually or through the dish washer located in the ward kitchen (as per work schedule).
• Work in accordance with pre-agreed cleaning schedules/frequencies (as per work schedule).
• Respond to rectifications following audit within given timescale.
• Responsible for regeneration of ward meals and plating up of meals as part of Ward food service (as per work schedule).
• Comply with Infection Control Guidelines including colour coding system and body fluid cleaning in public areas
• Participate in maintaining security at all times including setting alarms, distributing keys, closing windows and doors securely (as per work schedule)
• If included on work schedule, bed screen/curtain hanging where required.
• Ensure a smart and professional manner at all times.
• Maintain high personal hygiene standards.
• Comply with Health & Safety regulations.
• Adhere to manual handling/risk assessment/fire safety training.
• Report faulty equipment.
• Participate as a team member.
• Store cleaning agents and equipment correctly.
• Prepare and serve hot beverages if part of work schedule.
• Order stock and receipt of cleaning materials rotate for use by dates if required.

Knowledge, training, qualifications and/or experience required to do the job

Please see the attached Person Spec below.

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

For An Informal Discussion, Please Contact

Karen Tweedie, 01389 817229, [e-mail]

Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip:

Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as various, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community

We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.