Domestic Assistant - Domestic Services

NHS Scotland; Dumbarton; On-site; GBP 9,700 - 12,000; Part time

Benefits offered by this job

NHS Pension Scheme

27 days leave

Cycle to Work

Learning & development

Holiday pay premium

NHS discounts

Counselling & wellbeing

Job summary

NHS Greater Glasgow and Clyde is seeking a part-time domestic services assistant to provide a high quality catering and ward kitchen service for patients, staff and visitors at Dumbarton Joint Hospital. You will take patient food orders, work with NHS colleagues, and maintain cleanliness in kitchen and ward areas.

The role is 19.73 hours per week, with a Mon-Thu 15:00–19:00 and Fri 15:00–18:44 pattern. You must follow cleaning schedules, HACCP procedures, wear protective clothing, handle waste

Responsibilities

• Present an efficient, high quality domestic service to patients and staff within the hospital.
• Follow specific schedule of work relating to defined areas with a flexible daily routine.
• Economic and safe use of cleaning agents, following manufacturers' instructions.
• Care and use of mechanical cleaning equipment.
• Inform Supervisor of requirements for work materials and check delivery of supplies.
• Wear protective clothing as supplied by the Department.
• Dispose of waste in accordance with relevant Policy.
• Clean crockery, cutlery and equipment manually or via dishwasher.
• Work in accordance with pre-agreed cleaning schedules and frequencies.
• Respond to rectifications following audit within given timescale.
• Regenerate ward meals and plate meals as part of Ward food service.
• Comply with Infection Control Guidelines including colour coding and body fluid cleaning.
• Maintain security including alarms, keys, and closing doors/windows.
• Ensure a smart and professional manner at all times.
• Maintain high personal hygiene standards.
• Comply with Health & Safety regulations and training.
• Report faulty equipment and participate as a team member.
• Store cleaning agents and equipment correctly.
• Prepare and serve hot beverages if required.
• Order stock and receipt of cleaning materials with rotation by use-by dates.

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

Your duties will include: working within the kitchen and ward areas to provide an efficient, high quality catering service to patients, staff, and visitors. This includes taking patients food orders, working alongside NHS staff, serving food at ward level, keeping all areas of the kitchen clean, replenishing supplies. There will be the use of economic and safe use of cleaning agents, following manufacturers recommended instructions. In this role you will be required to use electrical equipment. i.e. Burlodge Regen Oven and, Dishwasher, Tablet. You are required to wear protective clothing as supplied by the Department and complete all daily/weekly sign off sheets for areas of work including HACCP paperwork. There is the requirement for you to have a flexible approach to daily routine.

This role does not meet the eligibility criteria for a or a NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).

Duration, Location, and Working Pattern Key responsibilities:

This is a permanent post of 19.73 hour per week.

This role is based at Dumbarton Joint Hospital G82 5JA.

The shift pattern is Monday-Thursday 15.00-19.00, Friday 15.00-18.44

The salary is Pro Rata for part-time posts.

Key Responsibilities

This includes:

• Present an efficient, high quality domestic service to patients and staff within the hospital.
• Follow specific schedule of work relating to defined areas although post holders are required to have a flexible approach to daily routine.
• Economic and safe use of cleaning agents, following manufacturers recommended instructions.
• Care and use of mechanical cleaning equipment.
• Inform Supervisor of requirements for work materials as required and check delivery of cleaning supplies and equipment.
• Wear protective clothing as supplied by the Department.
• Disposal of waste in accordance with relevant Policy.
• Clean crockery, cutlery, utensils, containers and small scale equipment manually or through the dish washer located in the ward kitchen (as per work schedule).
• Work in accordance with pre-agreed cleaning schedules/frequencies (as per work schedule).
• Respond to rectifications following audit within given timescale.
• Responsible for regeneration of ward meals and plating up of meals as part of Ward food service (as per work schedule).
• Comply with Infection Control Guidelines including colour coding system and body fluid cleaning in public areas.
• Participate in maintaining security at all times including setting alarms, distributing keys, closing windows and doors securely (as per work schedule).
• If included on work schedule, bed screen/curtain hanging where required.
• Ensure a smart and professional manner at all times.
• Maintain high personal hygiene standards.
• Comply with Health & Safety regulations.
• Adhere to manual handling/risk assessment/fire safety training.
• Report faulty equipment.
• Participate as a team member.
• Store cleaning agents and equipment correctly.
• Prepare and serve hot beverages if part of work schedule.
• Order stock and receipt of cleaning materials rotate for use by dates if required.

Knowledge, training, qualifications and/or experience required to do the job:

Please see the attached Person Spec below.

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

For An Informal Discussion, Please Contact

Karen Tweedie, Karen Tweedie, 01389 817229, [e-mail]

Details on how to contact the Recruitment Service and the Recruitment Process:

This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.

NHS Greater Glasgow and Clyde recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as various, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the in the first instance.