Support Services Assistant - Integrated Services - Hotel Services

NHS National Services Scotland; Glasgow; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

NHS Pension Scheme

Cycle to Work Scheme

Learning opportunities

Flexible working

Job summary

NHS Greater Glasgow and Clyde (NHSGGC) is seeking flexible part-time Domestic/Catering staff to maintain cleanliness across patient areas and related facilities. The role includes catering at ward level, laundering, curtain changes, and porter duties in various health care environments.

Induction will be provided and prior right-to-work in the UK is required. Applicants should have good communication skills and be willing to undertake required training in health and safety, COSHH, infection

Qualifications

• Induction training provided, including 3 full days prior to start.
• Training in the use of all cleaning machinery (training provided).
• Health and Safety training provided.
• COSHH training provided.
• Lifting and Handling training provided.
• Basic Food Hygiene certificate (training provided).
• Infection control practices training provided.
• Driving licence required for driving duties.

Responsibilities

• Clean patient areas, clinical and non-clinical departments, offices and administration areas following national standards.
• Provide patient catering at ward level and patient laundering.
• Mop laundering, patients housekeeping, curtain changing and porter/messenger services.

Skills

Communication

Health and Safety awareness

Education

Basic Food Hygiene certificate

COSHH training

Tools

Driving licence

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

These are a Domestic/Catering related roles

You will undertake the cleaning of patient areas, clinical and non-clinical departments, offices and administration areas to comply with national standards of cleanliness, provide patient catering at ward level, patient laundering, mop laundering, patients housekeeping, curtain changing and porter/messenger services within various health care environments including Acute Wards, Clinical Departments, Mental Health wards, Health Centres, Resource Centres and Ambulance Stations

As part of the role you will have a lot of contact with patients so good communication skills are essential. Training will be provided including 3 full days induction prior to commencement of role You must have right to work in UK for the duration of your employment and be able to provide at least two references from current or most previous employment/education covering the last 3 years.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).

Duration, Location, and Working Pattern:

• Location based in Stobhill Campus
• Permanent positions
• Part-time hours available

- 2x 19.73 hours - Monday to Friday, 16:00 - 20:00

- 20 hours - Monday to Friday, 06:00 - 10:00

- 24.4 hours - Monday to Friday, 08:00 - 13:30

- 15 hours - Monday to Friday, 16:00 - 19:00

- 1x 19.73 hours - Monday to Friday, 15:00 - 19:00

- 12.2 hours - Monday to Friday, 05:30 - 08:00

- 29.6 hours - Monday to Friday, 08:00 - 14:00

- 9.87 hours - Saturday to Sunday, 09:00 - 14:00

- 19.73 hours - Monday to Friday, 17:00 - 21:00

- 19.20 hours - Monday to Friday, 05:00 - 09:00

- 6 hours - Saturday/Sunday, 06:00 - 09:00

Please note the salary is Pro Rata for part time hours.

Key responsibilities:

• All aspects of cleaning ensuring cleaning work schedules are followed
• Operation of cleaning equipment (see attached equipment list)
• Removal and disposal of waste
• Litter picking within 10m radius of buildings
• Collect and distribute on site mail
• Operation of mail equipment (see attached equipment list)
• Collection and onward transmission of specimens and sharps boxes
• Follow work schedules as instructed
• Report any faults to supervisor
• Use equipment only as instructed
• Please refer to the job description for further details.

Knowledge, training, qualifications and/or experience required to do the job:

• Knowledge of all of aspects Integrated Service as in job purpose (Induction training provided)
• Training in the use of all machinery used (Training provided)
• Knowledge of Health and Safety (Training provided)
• Knowledge of COSHH (Training provided)
• Knowledge of Lifting and Handling (Training provided)
• Basic Food Hygiene certificate (Training provided)
• Knowledge of Infection Control practices (Training provided)
• For tasks involving driving duties a driving licence is necessary

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Tip:

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as "various", we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.