Domestic Assistant

Ntw-Solutions; Newcastle upon Tyne; On-site; GBP 24,000 - 28,000; Part time

Benefits offered by this job

NEST pension

Discounts

Health benefits

Job summary

NTW Solutions Limited is seeking a Domestic Assistant to help keep hospital environments clean for patients, visitors and staff. This part-time role is 30 hours per week, Monday to Friday, with a Band A rate of £12.92 per hour and a 25% enhancement for Saturday/Sunday hours. The annual pro rata pay is around £25,272.

You will join NHS services and be enrolled into the NTW pension scheme; DBS clearance may be required and full training is provided.

Qualifications

• Basic literacy and numeracy are required.
• Willingness to learn and follow safety notices.
• Previous cleaning experience welcomed but training will be provided.

Responsibilities

• Carry out cleaning tasks in offices, public areas, wards and bedrooms.
• Dust, polish, hoover, mop floors and maintain cleanliness standards.
• Support infection control and liaise with clinical staff as needed.

Skills

Lifting equipment

Procedures adherence

Flexibility

Communication

Team work

Mobility

Education

Basic literacy & numeracy

Job description

Main area Domestic Services Grade Band A (£12.92 per hour) Contract Permanent: Monday to Friday Hours Part time - 30 hours per week (Monday to Friday) Job ref 263-SOL-FAC26-068

Employer NTW Solutions Employer type NHS Site Walkergate Park Hospital Town Newcastle Upon Tyne Salary £25,272 per annum pro rata Closing 21/09/2026 23:59

Domestic Assistant

Band A (£12.92 per hour)

We are really glad you are thinking of working with us. We provide important services to the NHS and other partners. We have a range of roles and working here is varied and interesting and you can make a positive difference to people’s lives.

Our people are at the absolute heart of what we do and our services are based on having great people work for us. We know from our staff survey that people like working here and people love the friendly and supportive teams we have.

We care about our staff and provide great benefits and have a range of health and wellbeing support available. We strive to be a great and inclusive place to work and having an inclusive workforce is something we are passionate about.

Job overview

Our team of Domestics keep our buildings clean and tidy and provide a great service to patients, visitors and staff. You could be cleaning a hospital ward, patient bedroom or office areas and corridors.
Because we provide services to the NHS your work supports better patient care. It’s important work and you will need to take pride in what you do and complete tasks to a high standard.
If you are on a hospital ward you will be working alongside patients who have mental health illness, learning disabilities or brain injuries. You could be cleaning their rooms and the shared areas on the ward and you will get to know them and the clinical staff and you’ll feel part of the team. It can be a real challenge working on wards like these but we also know that our staff find it rewarding

Main duties of the job

Carrying out a range of cleaning tasks inareas such as offices and meeting rooms,public areas such as corridors, receptions and cafésareas which patients use such as shared spaces on wards as well as bedrooms, bathrooms and toilets.
Cleaning tasks can include things likedusting of walls, ceilings and curtain rails,dusting and polishing of furniture and paintwork,hoovering of carpets,mopping floors.

Working for our organisation

NTW Solutions Limited is proud to provide services to the NHS. We keep hospitals clean and patients fed and we keep buildings running and grounds tidy. Our digital teams support the vital systems the NHS relies on, our pharmacy team ensures patients get the medicine they need, and our workforce team recruits people onto the frontline. We transcribe thousands of important medical letters, provide a lease car service to keep people on the move, and ensure suppliers are paid on time.

We are dedicated to being a great inclusive place to work. We provide a wide range of benefits including a good rate of pay and pension and an extensive range of discounts. We care about health and wellbeing and offer a range of support for the people who work here.

We believe everyone has potential and welcome applications from people from a culturally diverse background, those who are LGBTQ+, people with disabilities, anyone who is unemployed or has been out of work for a period of time, or those who have served in our armed forces.

We were set up by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust to provide support services. As a limited company we have built a commercial ethos onto our NHS values and now provide our services to other NHS organisations and beyond.

Detailed job description and main responsibilities

Please find attached job description for full details.

Pay: Band A (£12.92 per hour)

We pay 25% enhancement, time and a quarter, on hours worked during a Saturday and Sunday.

Please note that all jobs will be appointed on the NTW Solutions Limited terms and conditions (not NHS/A4C terms).

If you currently work for NTW Solutions on AfC terms and conditions, you will be given the choice to retain these or move onto NTW Solutions terms and conditions. Please note that the above advertised salary will not apply if you choose to remain on AfC. Anyone currently paying into the NHS Pension scheme will be able to retain this.

Person specification

Experience

• Any previous cleaning experience is welcome but we will train you fully if you don’t have any experience (it is an essential requirement of this job to either have experience or be willing to learn)

Skills & Knowledge

• An ability to lift and move a variety of equipment such as trolleys, floor polishing equipment and hoovers
• Ability to adhere to standards and procedures and to accept and prioritise instructions
• An ability to be flexible and able to adapt to new or different working practices, or work in other departments to meet the needs of the service
• An ability to communicate well with others such as other colleagues, clinical staff, or patients
• Able to work well as part of a team but also to work unsupervised
• Able to work alongside patients who might display challenging or upsetting behaviour
• You will need to be able to meet the mobility requirements of the job

Education & Qualifications

• In order to follow safety notices and work with cleaning products you will need basic levels of literacy and numeracy (this is an essential requirement of this job)

All jobs will be appointed on the NTW Solutions Limited terms and conditions and not NHS Agenda for Change terms and conditions. New starters who are not in the NHS Pension already will be enrolled into a NEST pension.

Recruitment into NTW Solutions Limited will follow the principals of NHS Employer Check Standards and any relevant employment legislation.

Various posts are subject to DBS clearance prior to commencement.

To comply with Home Office Immigration Regulations all applicants must state their current immigration status, including expiry dates.

Please note if you are external to the CNTW Group you will be subject to a six month probationary period.

If you are successful at the shortlisting stage interview details will be sent to you via the email address that you used in your application.

This advert for a vacancy with NTW Solutions appears under the authority of Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.