Hospitality Assistant

Northamptonshire Healthcare NHS Foundation Trust; Wellingborough; Hybrid; GBP 21,000 - 29,000; Part time

Job summary

Northamptonshire Healthcare NHS Foundation Trust is seeking a part-time Hospitality Assistant at Isebrook Hospital, Wellingborough. The role involves providing a high-quality hospitality service, assisting with patient meals, cleaning, waste disposal and maintaining a clean, welcoming environment for staff, patients and visitors.

Hours are 14 per week (Wed 07:30-15:00, Fri 07:00-14:30). Salary £25,272 per annum pro rata.

Qualifications

• Experience in a similar role.
• General education including literacy and numeracy.
• Experience of teamwork.
• An understanding of the importance of hygiene.
• An understanding of the importance of health and safety.
• To be able to interpret written instructions.

Responsibilities

• Provide a high-quality hospitality service to wards, departments, clinics and health centres in a way that is conducive to patient care.
• Undertake all cleaning tasks by following the cleaning specifications and using the appropriate equipment and materials.
• Prepare, assemble and cook food items for patient meal services.
• Work closely with other staff to ensure a safe and pleasant environment for patients, staff and visitors.
• Carry out all aspects of floor maintenance (e.g., mopping) and display wet floor warnings when needed.
• Regularly remove waste using correct bags and labelling; dispose of waste in designated bins.
• Use cleaning chemicals safely and as per manufacturer instructions and NHS supply.
• Operate machinery safely and maintain equipment in a clean, safe condition.

Skills

Similar experience

Literacy & numeracy

Teamwork

Hygiene

Health & safety

Written instructions

Job description

Main area Estates Grade Band 2 Contract Permanent Hours Part time - 14 hours per week (Wednesday 7.30-3.00 & Friday 7.00-2.30) Job ref 270-TH354-HS

Site Isebrook Hospital Town Wellingborough Salary £25,272 pa pro rata Salary period Yearly Closing 24/09/2026 23:59

Job overview

An opportunity has arisen for a Hospitality Assistant to work at Isebrook Hospital, Wellingborough. The Post holder will be a part of a multi-disciplined team whose main task is to undertake general Facilities Domestic & Catering duties, Working in the cafe, removal of waste, communicating with ward and hotel services staff, maintaining strict confidentiality and being focused on maintaining a clean and welcoming environment for our staff, patients and visitors, and preparing, cooking and serving patient meals.

Hours: 14 hours per week.

Shift pattern: Wednesday 07.30-15.00 and Friday 07.00-14.30 (30 Minute unpaid break each day). Hours may be subject to change.

Main duties of the job

• To provide a high-quality hospitality service to wards, departments, clinics and health centres in a way that is conducive to patient care ensuring legislative and operational policies are adhered to.
• To undertake all cleaning tasks by following the cleaning specifications and by using the appropriate equipment and materials.
• To prepare, assemble and cook food items for patient meal services
• The Hospitality Assistant should work closely with other staff to ensure a safe and pleasant environment is provided for patients, staff and visitors.
• To carry out all aspects of floor maintenance i.e. mopping & to always display “wet floor” warning cones when necessary and remove once floor areas are dry.
• Regular removal of waste ensuring the correct use of bags and labelling procedures and ensuring that bags are disposed of in the correct waste bins in designated areas. Ensuring that clinical waste bags are secured with correct tape in accordance with hospital procedures and colour coding.
• To use all chemicals/cleaning agents in a safe and economical manner and in accordance with manufacturer’s instructions. To only use chemicals which are supplied by the Trust.
• To use machinery in a correct and safe manner and as per instructions/training and to ensure that all equipment is maintained and stored in a clean, tidy and safe condition.

Working for our organisation

NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.

Detailed job description and main responsibilities

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the ‘About You’ Section of the document.

Person specification

Experience

• Experience in a similar role
• General education including literacy and numeracy
• Experience of teamwork
• An understanding of the importance of hygiene
• An understanding of the importance of health and safety

Knowledge

• To be able to interpret written instructions

By completing an application you are giving authorisation for the transfer of your data. In submitting an application form, you authorise us to confirm any previous NHS service details via the Electronic Staff Record (ESR) Inter Authority Transfer (IAT) process. Including factual reference, occupational health clearance and statutory and mandatory training records and full service history.

You must ensure that your application, including supporting statements and behaviour examples, are truthful and factually accurate. Please note plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own.

Correspondence regarding your application will be sent to you via a TRAC system account.

We are an equal opportunities employer, which aims to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

All roles are subject to the home office immigration rules and therefore eligibility must meet certain requirements for any sponsorship to be considered. Please visit the government website for more information regarding eligibility,

At NHFT we support many of our colleagues to work flexibly and we will consider requests for flexible working from day one. For this role, we are open to discussing a range of options including flexible hours, agile/home working, compressed hours and part time hours. Please have a conversation with the recruiting manager about the flexibility you need and we will promise to explore what is possible with you.

Applicants who have a disability and meet the essential criteria for the job will be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.

All posts that are engaged in a regulated activity will be subject to a Disclosure and Barring Service (DBS) check and a DBS re-check on a three yearly basis whilst employed in such a role. Staff employed in these posts will therefore be asked to register with the DBS Automatic Update Service upon receipt of their DBS certificate and must update yearly , the annual fee will be reimbursed subject to Trust policy. For further information please visit: DBS Update Service: applicant guide - GOV.UK (www.gov.uk)

Please note if a DBS is applicable for the position then a charge will be deducted from your first salary.

Please note that all new starters to the trustare subject to a probationary period.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.