Housekeeper

North Cumbria Integrated Care NHS Foundation Trust; Carlisle; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

27-day holiday scheme rising to 33

NHS Discounts

Salary Sacrifice schemes

Vivup counselling service

Job summary

North Cumbria Integrated Care NHS Foundation Trust is seeking a dedicated Ward Housekeeper (Band 2) for the Cumberland Infirmary, Carlisle. The 37.5-hour week runs Monday to Friday, 7:00–15:00, with duties covering ward cleanliness, meal service, and patient comfort in a multidisciplinary team.

No prior housekeeping experience is required as training is provided; the role offers NHS benefits and developmental opportunities within a rural healthcare setting.

Qualifications

• NVQ 1 in hotel services/food service or equivalent
• Experience in housekeeping/domestic duties or caring environment
• Basic food hygiene and infection prevention knowledge

Responsibilities

• Maintain a clean, safe and comfortable ward environment under supervision of the Ward Manager/Registered Nurse
• Serve patient meals and beverages at scheduled times, assist feeding as needed
• Monitor and maintain hygiene standards in ward kitchen and treatment/stock/staff rooms

Skills

Communication skills

Interpersonal skills

Teamwork

Time management

Initiative

Reliability

Empathy

IT skills

Distress handling

Adaptability

Education

NVQ 1 in hotel services/food service

Job description

Would you like to join a centre of excellence in rural and remote healthcare?

Main area Housekeeping Grade NHS AfC: Band 2 Contract Permanent Hours Full time - 37.5 hours per week (Monday - Friday 0700-1500) Job ref 262-A-26-8193531-A

Site Cumberland Infirmary Town Carlisle Salary £25,272 Per Annum Salary period Yearly Closing 23/09/2026 23:59

Job overview

Band 2 housekeeper, 37.5 hours per week position. Shifts 7am-3pm Monday- Friday

Willow A is a large general medical ward and Willow B ward is a small friendly ward providing care to renal and haematology patients.

We are looking for a motivated and enthusiastic housekeeper who wants to work as part of a dedicated multidisciplinary team. This is an exciting opportunity to join our team.

Previous experience as a housekeeper is not essential as in-house training will be provided to ensure you are fully equipped to meet the demands of this role.

Main duties of the job

Work under supervision of the Ward Manager/Registered Nurse as part of the ward team to maintain a clean, safe and comfortable environment for patients, visitors and staff.

Serve patient meals and hot and cold beverages at the scheduled times, adhering to food hygiene regulations. Assist with feeding patients as deemed appropriate by qualified nursing staff.

Monitor and maintain high standards of cleaning and hygiene standards of ward kitchen (including fridge and microwave) and treatment/stock/staff rooms, ensuring all equipment/utensils and surfaces are clean at all times, eg discarding out of date food, stock rotation.

Working for our organisation

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’:

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Detailed job description and main responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligiblevacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment.

NCIC can offer successful future employees the following benefits:

• 27-day holiday scheme rising to 33 after 10 years
• NHS Discounts*
• Salary Sacrifice schemes including lease cars and Cycle to Work*
• Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
• *Subject to eligibility

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person specification

Qualifications

• Good standard of general education
• NVQ 1 in hotel services/food service or equivalent or equivalent experience

Knowledge and Experience

• Basic food hygiene
• Infection prevention
• Confidentiality.
• Previous experience of working in a customer service/caring environment
• Experience of housekeeping/domestic duties
• Acute hospital work
• Health care work.
• Knowledge of cleaning/hygiene/COSHH
• Knowledge of systems and processes, eg manual handling, fire safety

Skills and Aptitudes

• Effective communication and interpersonal skills both written and verbal.
• Able to prioritise work to meet deadlines.
• Able to work well within a multi-disciplinary team.
• Ability to cope with distressing or emotional circumstances, eg death, bereavement, safeguarding issues
• Able to use initiative appropriately.
• Reliable
• Good time keeper
• Non-judgemental
• Empathetic and caring approach
• Ability to respond to changing requirements
• Ability to respond to sensitive situations
• IT Skills

Other Requirements

• Willing to undertake work related training and development.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.