Domestic Abuse Support Worker

Stonewater; Southampton; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking a compassionate Domestic Abuse Support Worker to join their Southampton Service. In this pivotal role, you will manage a caseload of survivors, providing essential support and guidance as they navigate their journey towards independence. Your expertise in working with vulnerable individuals and understanding of homelessness will empower residents to achieve their potential. This part-time position offers a unique opportunity to make a significant impact in the lives of those affected by domestic abuse, all within a supportive and nurturing environment. If you're passionate about helping others and want to be part of a dedicated team, this role is for you.

Qualifications

• Proven experience working with individuals in similar roles.
• Excellent interpersonal skills with adaptability.

Responsibilities

• Manage a caseload of survivors through their journey.
• Conduct interviews and assessments for new customers.

Skills

Erfahrung in der Arbeit mit Menschen in ähnlichen Rollen

Kenntnisse über Obdachlosigkeit und deren Auswirkungen

Zusammenarbeit mit Fachagenturen

Exzellente zwischenmenschliche Fähigkeiten

Vertrautheit mit Technologie für Unterstützung

Job description

Permanent, Part Time – 20 hours per week

At Stonewater, we believe there should be someone there for everyone.

South Hampshire Women’s Refuge is a safe space providing accommodation support for women and their children who are fleeing domestic abuse. We are committed to providing a safe, nurturing environment, ensuring each resident has access to the support and advice they need, and empowering them to understand their options and make decisions for their future. Our ultimate goal is for our residents to move on to independent accommodation with the skills and tools to live a safe and happy life free from domestic abuse.

This role sits within our Southampton Service, where we have a 10-bed refuge.

As our Domestic Abuse Support Worker, you’ll manage a caseload of survivors through their journey with Stonewater, ensuring a strengths-based, trauma-informed approach that enables them to realize their potential.

You will manage referrals into the service, undertake interviews and assessments, and notify potential customers of the outcomes of these activities. You will also induct new customers into the service and deliver quality, outcome-focused support sessions in both one-to-one and group settings.

The ideal candidate will have / be:

• Proven experience of working with people within a similar role, along with knowledge of homelessness and the impact on young people.
• Working knowledge of housing and benefits advice.
• Experience of partnership working with specialist agencies such as mental health teams and youth offending services.
• Anatural relationship builder, able to motivate, influence, and inspire others.
• Excellent interpersonal skills with the ability to adapt your approach depending on your audience and the required outcome.
• A comprehensive understanding of professional boundaries, together with a high level of personal integrity.
• You will need to be confident using technology for overseeing support plans and risk assessments, collaborating with colleagues, and completing online training.

Due to the nature of the role, you will be flexible in your approach and willing to be part of the on-call rota.

Appointment to this role will be subject to a satisfactory Disclosure and Barring Service check, satisfactory references, and possession of a valid Right to Work document.

Stonewater reserves the right to bring the closing date forward if enough quality applications are received prior to the current closing date.

This role is only open to FEMALE applicants.

Discover Stonewater:

Stonewater is a leading housing provider managing around 40,000 homes, serving 93,000 customers across a portfolio of affordable properties for general rent, shared ownership, and sale, alongside specialist accommodation, with an ambitious house-building programme.

Our mission is to provide quality homes and services for people whose needs are not met by the open market.

We’re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile, and commercial, as well as people who want to make a difference and transform people’s lives.

We are a Disability Confident Employer and are working towards accreditation to become a Disability Confident Leader. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation for our Menopause Friendly status.

Are you ready to #DiscoverStonewater?

Stonewater reserves the right to bring the closing date forward if enough quality applications are received prior to the current closing date.