Domestic Abuse Community Support Worker, 18.75 hours per week (£24043.50 - £24843.00 per annum,[...]

BCHA; Bournemouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking organization dedicated to supporting individuals affected by domestic abuse. As a Community Support Worker, you will play a crucial role in providing personalized support and coordinating services that empower customers to navigate their recovery journey. This position offers a rewarding opportunity to work within a small, professional team, where your contributions will directly impact the lives of those in need. With comprehensive training in trauma-informed practices and a focus on building trusting relationships, you will help create a safe and supportive environment for individuals seeking to reclaim their lives. If you are passionate about making a difference, this role is for you.

Benefits

Full training provided

Supportive team environment

Job satisfaction

Opportunities for professional development

Qualifications

• Experience in supporting individuals facing domestic abuse.
• Ability to engage customers in their recovery and support planning.

Responsibilities

• Coordinate support for customers addressing safety issues around domestic abuse.
• Build trusting relationships with customers to facilitate recovery.

Skills

Trauma-informed approach

Case management

Risk management

Listening skills

Empathy

Job description

The Domestic Abuse Community Team works with women and men in the community who have experienced, or are still experiencing, domestic abuse. Specialising in providing outreach support in the BCP area. This is an exciting role to spearhead community work in BCHA’s domestic abuse services, and the wider BCP area. The community team is an integral part of BCHA's domestic abuse services, dedicated to ensuring a holistic response to domestic abuse and other forms of exploitation.

Position:

The Community Support Worker is responsible for providing and coordinating support to customers to enable them to address safety issues around domestic abuse.

Support workers consistently use a trauma-informed, person-centred approach to facilitate a better understanding of the customer and how to most effectively support them.

We can offer you the opportunity to:

• work within a small professional team in a friendly and supportive environment;
• achieve real job satisfaction in a rewarding and challenging role;
• focus on building trusting relationships with our customers;
• receive full training in trauma-informed approaches, managing mental health, substance misuse and accommodation services;
• liaise with external providers to access services that support customers

You can add real value as part of a small team of professionals who build positive, trusting and respectful relationships with our customers who are preparing to move forward.

BCHA Safer Recruitment: Safeguarding children and adults is our first priority and we will ensure we follow safer recruitment procedures.

As an employer, we will do everything possible to prevent unsuitable people obtaining employment with BCHA. Our overall aim is to ‘deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation.

BCHA is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment.

Requirements:

• prioritise the immediate safety needs of the customers and manage risk;
• enable customers to access local support services;
• engage customers in their own recovery and support planning;
• support customers to access move-on accommodation to continue their journey of safety and recovery
• provide intensive personalised support and effective case management;
• support access to services including legal, mental health, sexual, domestic, drug & alcohol abuse;
• build professional working relationships - internally & externally;
• be a resilient, confident, calm, practical & pragmatic person;
• be self-motivated, proactive, assertive, empathic and non-judgemental;
• have good listening, questioning and written skills