Support Worker

TN United Kingdom; Bracknell; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player seeks a compassionate Support Worker to enhance the lives of young people in Bracknell. This rewarding role involves building trusting relationships, promoting independent living, and fostering community engagement. Join a dynamic team that values personal development and offers a range of benefits, including career progression and a supportive work environment. If you are motivated to make a difference and thrive in diverse settings, this opportunity is perfect for you.

Benefits

Annual Leave

Pension Schemes

Staff Discounts

Healthcare

Career Progression

Qualifications

• Experience in social care or charity sector.
• Ability to build supportive relationships with customers.

Responsibilities

• Support customers in developing life skills and promoting social inclusion.
• Conduct regular key work sessions and manage risks effectively.

Skills

Social Care Experience

Relationship Building

Team Collaboration

Risk Management

Customer Focus

Problem Solving

Communication Skills

Flexibility

Education

NVQ Level in Social Care

Experience Working with Young People

Job description

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We’re looking for a kind, compassionate and resilient Support Worker to join our Young People service in Bracknell.

Salary: £X, per annum, working hours per week. Benefits include days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you’re part of one team? You’ll feel at home here.

Making you feel at home here means helping youth thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development, and a culture that welcomes all. These aren’t token gestures - we’ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you’ll do:

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

About you:

We are looking for someone who:

• Builds supportive, trusting relationships with customers
• Works proactively with other team members to handle the service caseload and administrative responsibilities
• Supports key customers to set personalized goals in the form of a Support Plan
• Conducts regular key work sessions that are innovative and engaging to achieve Support Plan goals
• Ensures ongoing assessment and management of risks associated with customers within an attitude of ‘positive risk taking’
• Proactively manages risk and safety both in and outside of their physical living environment
• Provides support with daily living activities, including practical assistance where skills are not yet developed, to ensure high-quality accommodation
• Develops links with local statutory and voluntary organizations to provide engagement opportunities for customers in the community
• Involves customers in the design, development, and delivery of the service
• Empowers customers to ensure they receive the service and benefits they are entitled to
• Encourages tenants to pay rent and manages rent accounts effectively
• Adheres to all health and safety policies and protocols
• Follows all other policies and procedures of Look Ahead
• Engages in learning and development activities to increase knowledge and skills
• Supervises Assistant Support Workers, domestic staff, or Personal Support Assistants where appropriate
• Performs any other duties assigned by the Team Leader/Manager

What you’ll bring:

• Enjoys social interaction and encourages customer involvement in local activities
• Approachable and open behavior
• Works well as part of a team
• Calm, resilient, and able to manage emotions effectively
• Practical, logical, and well-organized
• Flexible and open to feedback and self-development
• Thrives in dynamic, diverse environments
• Confident with high self-esteem
• Respectful, articulate, and sensitive communicator
• Customer-focused
• Motivated for excellence and personal improvement with a positive attitude
• Capable of managing challenging behaviors positively
• NVQ Level or equivalent experience in social care/charity sector
• Experience working with young people

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. We deliver over X services, supporting around Y customers annually, across mental health, homelessness, young people, and learning disabilities, offering opportunities for career growth.

We are committed to safeguarding and promoting the welfare of children and adults at risk, expecting all employees, workers, and volunteers to share this commitment.

If your application is unsuccessful but suitable for another role, we may contact you to discuss alternative opportunities. You would not need to reapply.

We reserve the right to close this advert early if we fill the position.

We are committed to diversity and inclusion, accredited with Silver in the Inclusive Employers Standard. We are members of the Employers Domestic Abuse Covenant and encourage applications from diverse backgrounds.