Relief Hostel Support Worker (Days)

Julian House; Bath; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established charity is seeking a Relief Hostel Support Worker to join their dedicated team in Bath. This role offers a unique opportunity to make a genuine impact in the community by providing compassionate support to individuals facing homelessness. The position involves delivering person-centred services, maintaining safety standards, and keeping detailed client records. With flexible hours and a commitment to employee development, this role promises job satisfaction and career growth. Join a forward-thinking organization that values diversity and inclusion, and help make a difference in the lives of those in need.

Benefits

Career development opportunities

Free monthly training sessions

Annual leave entitlement

30% staff discount at charity shops

20% staff discount at bike workshops

Qualifications

• Empathy and understanding of the needs of clients.
• Good communication skills to build relationships.

Responsibilities

• Provide clients with advice and information for accessing services.
• Ensure high-quality person-centred service for all clients.
• Maintain accurate and updated client records.

Skills

Empathy

Communication Skills

Job description

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!

Job Role:

Relief Hostel Support Worker (Days)

Hourly rate: £14.82 per hour

Hours: Flexible, covering between the hours of 07:30 AM and 10:00 PM

Contract type: Relief (Zero Hours)

Location: Bath

The Role

Are you passionate about helping others and making a genuine impact in your community? At Julian House, we’re committed to delivering compassionate, person-centred support to those facing homelessness and vulnerability.

We’re looking for a Relief Hostel Support Worker to join our incredible team at the Manvers Street Hostel in Bath – a service that’s open 24/7, 365 days a year, offering vital support to former rough sleepers on their journey to stability and independence.

Responsibilities Include

1. Give clients advice and information, providing an enabling service so they can access the appropriate services
2. Ensure all clients are provided with a high-quality person-centred service
3. Maintain client records so they are accurate and fully updated
4. Responsible for the day-to-day health and safety, and the safe running of the hostel

Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities.

Qualifications / Requirements

1. Empathy and understanding of the needs of Julian House clients
2. Good communication skills to build relationships with clients and external agencies

There are many great reasons to join our team!

1. Great opportunities for career development and free monthly training sessions from experienced facilitators
2. Annual leave entitlement (paid for each hour worked)
3. 30% staff discount at Julian House charity shops
4. 20% staff discount at Julian House bike workshops
5. A real sense of job satisfaction

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about this role, please get in touch with the recruitment team at [e-mail]. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!