Document Services Specialist - Manchester (GDPR & SharePoint)

Slater Gordon; Manchester; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

25 days holiday

Health cash plan

Life assurance

Income protection

Career development

Job summary

Slater Gordon in Manchester is seeking a Document Services Assistant to join the Document Retrieval Team. The role focuses on document management, records retrieval, scanning services, and administrative support in a busy office.

You will handle requests, maintain accurate records, and ensure GDPR/compliance standards are met, while liaising with clients and colleagues to deliver high-quality service.

Qualifications

• Experience in document or records management is desirable.
• Strong administrative and organisational skills.
• Excellent verbal and written communication.
• Proficient with MS Office and SharePoint.
• Understanding of GDPR regulations is advantageous.

Responsibilities

• Manage incoming requests via web portals, emails, and telephone calls.
• Support document retrieval processes and resolve outstanding requests.
• Scan and process documents; maintain accurate records.
• Facilitate file requests and communications through the portal.
• Upload and maintain digital documents in SharePoint repositories.
• Maintain processing logs and document management records.
• Provide administrative support for document retrieval and legal documents.
• Liaise with colleagues, clients and stakeholders to support service delivery.
• Handle telephone enquiries and take messages when needed.
• Ensure records comply with GDPR and company policies.

Skills

Administrative skills

Organisational skills

Attention to detail

Communication skills

MS Office

SharePoint

GDPR knowledge

Tools

SharePoint

Microsoft Word

Microsoft Excel

Databases

Internal systems

Job description

Slater Gordon in Manchester is seeking a Document Services Assistant to join the Document Retrieval Team. The role focuses on document management, records retrieval, scanning services, and administrative support in a busy office.

You will handle requests, maintain accurate records, and ensure GDPR/compliance standards are met, while liaising with clients and colleagues to deliver high-quality service.