Document Management and Coding Administrator

The Methodist Church in Britain; Walsall; On-site; GBP 18,000 - 24,000; Full time

Job summary

Rushall Medical Centre requires an organised and detail‑driven administrator to join the team. The role focuses on processing hospital letters, discharge summaries and test results, recording them in EMIS, and applying SNOMED coding in line with practice policies.

You will route documents to clinicians, keep patient records up to date, and support prescription and appointment workflows while maintaining high standards of accuracy and communication.

Qualifications

• GCSE English and Maths at pass.
• Proficient with computer systems and data entry.
• Attention to detail in record-keeping.

Responsibilities

• Process incoming electronic and paper clinical correspondence, including hospital letters and discharge summaries.
• Review and accurately record information in patient records on EMIS.
• Apply SNOMED coding in line with practice policies.
• Forward documents for review to clinicians or departments.
• Maintain filing and document management to keep records up to date.
• Assist with summarising patient records and data extraction as required.
• Provide administrative support across practice functions including prescriptions and appointments.

Skills

Strong computer skills

Clear written and verbal communication

Solid organisational skills

Education

GCSE English and Maths

Tools

EMIS

SNOMED coding

Job description

This full-time post sits in the administration team at Rushall Medical Centre and works compressed hours. It centres on handling incoming hospital letters, discharge summaries and test results, recording them in the EMIS clinical system and applying SNOMED coding. Duties also include routing documents to clinicians, keeping patient records filed and current, and supporting prescription and appointment work. Fit rests on GCSE English and Maths, strong computer skills and close attention to detail.

What the job involves

• Process incoming electronic and paper clinical correspondence, including hospital letters, discharge summaries, clinic reports, diagnostic results and other healthcare communications
• Review and accurately record relevant information in patient records on EMIS
• Apply SNOMED and administrative coding in line with practice policies and procedures
• Forward documents needing review, action or follow-up to the appropriate clinician, team or department
• Monitor workflow queues and ensure documents and actions are processed within agreed timescales
• Maintain filing and document management so patient records stay accurate, complete and up to date
• Assist with summarising patient records and extracting relevant clinical information where trained and required
• Communicate with patients, clinicians, colleagues and external providers face to face, by telephone or digitally
• Contribute to QOF and other contractual or quality improvement initiatives
• Provide administrative support across practice functions, including prescription administration, appointment management and patient enquiries

What’s required

Qualifications

• GCSE English and Maths at pass

Skills & knowledge

• Strong computer skills
• Clear written and verbal communication in English
• Solid organisational skills with attention to detail

Nice to have

• Experience in document management or administrative roles with a focus on coding or data analysis
• Background in IT or a related field, useful for understanding the technical systems used in document processing