Clinical Scanner and Coder post in the Sea Mills Surgery team of Mendip Vale Medical Group, which serves over 90,000 patients across 11 sites. The work is processing clinical documents, recording paper, electronic and results correspondence into patient records and coding it to the Practice Read Coding Protocol. The role is on site only, on fixed days with set start and finish times on Monday, Wednesday, Thursday and Friday. Visa sponsorship is not available.
What the job involves
- Record paper, electronic and result documents into clinical records, coding data per the Practice Read Coding Protocol
- Code electronic and paper correspondence and results accurately and consistently
- Input patient information into clinical medical systems
- Support the clinical team in safe, efficient document management of patient medical records
- Use anatomical and physiological knowledge to find codes and link problems
- Check patient tasks and act to complete them
- Process email correspondence
- Keep patient files and related admin to quality standards under information governance, GDPR and DPA
- Work towards performance targets and KPIs, resolving issues with the team
- Support practice developments and changes to services, policies and structure
- Attend training and events where appropriate
- Carry out other duties commensurate with the role as agreed with management
Qualifications
- GCSE English and Maths at grade C or above, or equivalent experience
- Evidence of continued learning and personal development in a relevant field
Experience
- Experience of delivering customer service relevant to accurate recording of data
Skills & knowledge
- Understanding of medical terminology and coding
- Good IT skills in Word, Excel, email and databases
- Ability to prioritise tasks and meet deadlines amid competing demands
- Tact and sensitivity to build trust and confidence
- Good communication across different levels
Other
- Patient focus and compassion for safe, effective care
- Commitment to Mendip Vale's ethos and values
- Resilient and flexible to meet service needs
Nice to have
- NVQ3 in Administration or equivalent, or working towards it
- Experience of implementing service improvements and clinical data
- Experience of using GP clinical systems such as EMIS
- Understanding of medical terminology and basic anatomy and physiology