This clinical coding post sits in the Sunnyside Surgery team of Mendip Vale Medical Group, which runs eleven sites across the south west. The core work is recording paper, electronic and result documents into patient records and coding them to the practice protocol. The role is on-site only, with four short weekday sessions on Monday, Wednesday, Thursday and Friday. It is not a sponsored role, so visa sponsorship is not available.
What the job involves
- Accurately record paper, electronic and result documents into patient clinical records
- Code clinical correspondence and results accurately and consistently under the Practice Read Coding Protocol
- Identify processing requirements for incoming clinical documents
- Input patient information into clinical medical systems
- Use anatomical and physiological knowledge to find relevant codes and link problems
- Check patient tasks and take action to complete them
- Process email correspondence
- Control patient files and related admin to quality standards under information governance, GDPR and DPA
- Maintain accurate records
- Support the clinical team in the safe and efficient management of patient records
- Work with the team on performance targets and KPIs, resolving issues as they arise
- Support practice developments and policy changes, and attend training and events
What’s required
Qualifications
- GCSE English and Maths at grade C or above, or equivalent experience
- Evidence of continued learning or personal development in a relevant field
Experience
- Experience of delivering customer service relevant to accurate recording of data
- Understanding of medical terminology and coding
- Good range of IT knowledge including Word, Excel, email and databases
Skills & knowledge
- Prioritise tasks and manage competing demands, meeting all deadlines
- Tact and sensitivity to establish trust and confidence
- Good communication across different levels
- Patient focus and compassion for safe and effective care
- Commitment to the group's ethos and values
- Resilient and flexible to meet service needs
Nice to have
- NVQ3 in Administration or equivalent, or working towards it
- Experience of implementing service improvements and clinical data
- Experience of using GP clinical systems such as EMIS
- Understanding of medical terminology and basic anatomy and physiology