Medical Records Administrator : Docman Workflow & Clinical Coding

The Methodist Church in Britain; Coventry; On-site; GBP 24,000 - 34,000; Full time

Benefits offered by this job

Friendly, supportive working env.

Opportunities for professional develop

Job summary

Station Street Surgery and St Nicolas Medical Centre in Coventry seeks an experienced administrative professional to process hospital letters and discharge summaries using Docman and EMIS Web. The role requires clinical coding with SNOMED CT and careful filing to ensure accurate, confidential patient records.

The ideal candidate will have GP practice experience, strong medical terminology knowledge, and the judgement to escalate information for clinical review.

Qualifications

• Experience in GP practice environments and familiarity with clinical coding.
• Strong knowledge of medical terminology and records management.
• Ability to flag clinically sensitive information for review.

Responsibilities

• Process hospital letters, discharge summaries and clinical reports using Docman and EMIS Web.
• Code correspondence using SNOMED CT.
• File documents and allocate them to the appropriate clinician or team.
• Identify and elevate correspondence that needs clinical review.
• Maintain accurate patient records and ensure confidentiality.
• Manage document workflows per practice protocols.

Skills

Attention to detail

Organisational skills

Confidentiality awareness

Independent work

Clinical escalation judgement

Tools

Docman

EMIS Web

SNOMED CT

Job description

This 365-day administrative post sits within the team at Station Street Surgery and St Nicolas Medical Centre, two GP practices. The core of the work is processing hospital letters and discharge summaries through Docman, coding them in SNOMED CT, filing them and routing each to the right clinician. It suits someone with prior GP practice experience, since the role is specialist and uses EMIS Web. Candidates need strong attention to detail and the judgement to flag correspondence that needs clinical review.

What the job involves

• Process incoming hospital letters, discharge summaries and clinical reports using Docman and EMIS Web
• Clinically code correspondence using SNOMED CT
• File documents and allocate them to the appropriate clinician or team
• Identify and elevate correspondence that needs clinical review
• Maintain accurate patient records
• Manage document workflows in line with practice protocols and confidentiality requirements

What’s required

Experience

• Previous GP practice experience
• Docman experience
• EMIS Web experience

Skills & knowledge

• Good knowledge of medical terminology
• SNOMED CT clinical coding
• Excellent attention to detail
• Organisational skills and efficient workload management
• Understanding of patient confidentiality
• Ability to work independently and recognise when clinical information needs escalation

Nice to have

• Experience independently processing and coding hospital correspondence and discharge summaries
• Experience managing Docman workflows within a GP practice

What’s offered

• Friendly, supportive working environment
• Opportunities for professional development