Document Controller - Data Centres

Turner & Townsend; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Document Controller to join their High Tech & Manufacturing team. This role is pivotal in managing and configuring Common Data Environments (CDE) while providing essential training and support to users. The ideal candidate will possess strong problem-solving and interpersonal skills, alongside experience in implementing document control procedures. This dynamic position offers the opportunity to work in a collaborative environment that values diversity and promotes a healthy work-life balance. Join a forward-thinking company committed to creating sustainable and efficient solutions in the industry.

Benefits

Flexible working environment

Professional development opportunities

Diversity and inclusion initiatives

Qualifications

• 3+ years of experience in Information Management or Consultancy.
• Administrator level experience with CDE/EDMS systems.

Responsibilities

• Manage and configure Common Data Environments (CDE) and respond to user queries.
• Provide training and maintain compliance reports for document management.

Skills

Problem-solving skills

Interpersonal skills

Communication skills

Organizational skills

Presentation skills

Education

3+ years Information Management experience

Consultancy experience

Tools

Aconex

ViewPoint/4P

Asite

Bentley

ProjectWise

Microsoft Office

Job description

Company Description
Turner & Townsend is a global professional services company with over 10,000 people in 50 countries. Collaborating with our clients across real estate, infrastructure and natural resources sectors, we specialise in major programmes, programme management, cost and commercial management, net zero and digital solutions.

We are passionate about making the difference, transforming performance for a green, inclusive and productive world. As well as helping organisations deliver and integrate new assets as quickly and efficiently as possible, we help set the asset strategies that support their corporate objectives. We also work with our clients to create safe and comfortable environments which are inexpensive to maintain, sustainable and practical to conduct business from.

OUR CORE VALUES

• We love a challenge
• We are stronger together
• We bring out the best in everyone

To Support And Progress Our Values, We

• Developed a market leading suite of bespoke digital tools to deliver our market leading cost management services: The Hive
• Are a champion of a diverse workforce and culture
• Offer role development and advancement opportunities
• Set out our NewLeaf strategy, commitment to social value and environmental issues
• Provide opportunities for professional development (working with industry leading professionals, RICS Chartership development support, NEC accreditation)
• Offer a level of independence with multidisciplinary collaboration and support where needed

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. We believe that everyone should pursue their passions and provide a real opportunity for this; whether you join one of our sports teams, social networks or bring a new interest to your colleagues.

Job Description
We are currently seeking to recruit a Document Controller to join our High Tech & Manufacturing team. Initiative and problem-solving skills are a must, as are strong interpersonal and communication skills. Possessing experience in implementing document control procedures, setting up, configuring and managing Common Data Environments (CDE) / Electronic Document Management Systems (EDMS) at an administrator level.

Key Responsibilities

• Management and configuration of CDE – Undertake configuration and day to day management of the system, adding and maintaining user accounts and security groups. Respond to ad-hoc requests from users to move or rename any incorrectly uploaded file / document.
• Interface with Project Team and other agreed stakeholders - Act as the main point of contact for all queries and requests relating to the CDE system.
• Provide CDE training and maintain training log – Organise and undertake regular training sessions on the purpose and use of the system for new users and refresher training for existing users. Provide training and guidance of file naming protocols. Create and maintain training logs.
• Provide advanced training – to super users and local administrators, covering advanced user and administrator CDE functionality.
• Maintain Container Configuration & Workflows – Undertake regular checks on file / document links across the system and fix as required. Undertake regular checks of file / document workflows and release / move-on any locked workflows.
• Develop and Maintain User guides – Prepare and update training packs, system user guides and quick reference sheets.
• Manage system compliance and provide compliance reports – Undertake weekly compliance audits with regards to file naming, file storage locations, user access and provide reports to the head of WSO.
• Create new project set ups on CDE – Create new project sites and assign users.
• Support – Provide ad-hoc reports and information on system usage, compliance and assist with ad-hoc requests relating to user activity.
• Maintain User Directories, IM Protocol and File naming protocol – Update and maintain the user access matrix, IM and File naming protocols to reflect new projects and users of the system.
• Respond to ad-hoc requests relating to document management/CDE – Provide ad-hoc advice and guidance on use of the system and associated user guides and policy documents.

Qualifications

• Experienced Information Manager with 3+ years IM and/or Consultancy experience.
• Experience of a variety of different projects.
• Administrator level experience using at least one of the following: Aconex, ViewPoint/4P, Asite, Bentley, ProjectWise.
• User level experience of at least one other CDE / EDMS or similar system.
• Advanced Microsoft Office skills.
• Excellent interpersonal skills, and the ability to communicate with people at all levels.
• Well organised and able to manage multiple requirements simultaneously.
• Must be able to manage priorities according to the demands of the project environment.
• Skilled in presenting to groups and delivering training in a variety of mediums.
• Set up and maintenance of workflows within a CDE / EDMS.
• Excellent presentation skills.

Desirable Skills & Experience

• Understanding of Building Information Modelling (BIM) in the context of Information Management and Document Control.
• Running stakeholder workshops.
• Process capture and mapping
• Use of advanced optional CDE / EDMS features, e.g. e-procurement.

Additional Information
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
Please find out more about us at www.turnerandtownsend.com/