Document Controller

Southern Housing; Farringdon, Maidstone, Sittingbourne; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

Southern Housing is seeking a Document Controller to join the Strategy & Information team. You will own information across a portfolio of residential development projects, ensuring accuracy, completeness, compliance and timely handover.

This role supports safe, compliant homes and smooth project delivery. You will collaborate with contractors, consultants and internal teams, maintain robust version control and audit trails, and contribute to continuous improvement of information management

Qualifications

• Experience in document control or information management within residential construction or development.
• Good understanding of architectural/technical documentation and drawings.
• Strong accuracy and attention to detail in handling project information.

Responsibilities

• Take ownership of document and information management across multiple residential development projects.
• Manage a portfolio of projects and coordinate with project teams to meet standards and deadlines.
• Carry out quality assurance reviews to ensure information is complete, accurate and ready for handover.
• Collaborate with contractors, consultants and internal stakeholders to resolve information gaps and queries.
• Lead or coordinate meetings with stakeholders and track actions through to resolution.
• Support information management in line with Building Safety Act and Golden Thread requirements.
• Maintain robust version control and audit trails within document management systems.
• Identify and escalate risks or non-compliance to achieve timely resolutions.

Skills

Organisation

Attention to detail

Communication skills

Stakeholder management

Prioritisation

Tools

SharePoint

Common Data Environments

Job description

About The Role

High-quality information is essential to delivering safe, compliant homes.

We’re looking for a Document Controller to join our Strategy & Information team. This is a key role supporting the successful delivery and handover of our development programme, helping to ensure project information is accurate, complete, compliant and available when it is needed.

You’ll take ownership of information across a portfolio of residential development projects, working closely with contractors, consultants and internal teams throughout the project lifecycle. You’ll play an important role in maintaining the quality and integrity of information that supports safe, compliant homes and effective handover.

If you’re organised, proactive, detail-focused and confident working with a range of stakeholders in a fast-paced environment, we’d like to hear from you.

What you’ll do:

• Take ownership of document and information management across multiple residential development projects throughout the project lifecycle
• Manage your own portfolio of projects and be expected to work proactively with project teams to make sure information is provided to the required standard and within agreed timescales
• Carry out quality assurance reviews of key project documentation to ensure information is complete, accurate, compliant and ready for handover
• Work collaboratively with contractors, consultants and internal stakeholders to identify and resolve information gaps, inconsistencies and queries
• Lead or coordinate and progress internal and external meetings with key stakeholders tracking actions through to resolution
• Support the delivery of high-quality information in line with the Building Safety Act and Golden Thread requirements
• Manage and maintain accurate project records, including drawings, technical information O&M documentation, H&S files, fire information and other handover records
• Ensure robust version control, document status and audit trails are maintained within project document management systems/Common Data Environments
• Support the continuous improvement of document control and information management process
• Escalate risks, delays and non-compliance where required, working with project teams to achieve timely resolution

You’ll be working in a hybrid way, with a minimum of two days (subject to change) based at one of our offices in either Farringdon, Maidstone or Sittingbourne.

What you’ll bring:

• Experience working in document control, information management, development or project delivery within residential construction, housebuilding or a similar built environment setting
• Experience using SharePoint and document management systems/Common Data Environments (CDEs)
• A good understanding of construction drawings and technical documentation, including architectural, structural, MEP civils and fire information
• Experience carrying out quality assurance checks and ensuring information is complete, accurate and compliant before handover
• A good understanding of the Building Safety Act, the Golden Thread and the importance of high-quality information throughout a building’s lifecycle
• Excellent organisational skills with meticulous attention to detail
• Strong communication skills, with the confidence to build relationships and work collaboratively with contractors and colleagues
• The ability to manage competing priorities and meet deadlines in a fast-paced environment
• A proactive approach with the ability to identify issues and follow them through to resolution

Advert closing date: 24th September 2026 at 23:59

Interview date: Week commencing 5th October 2026

Please note, we may close the advert early if we receive a suitable number of applications.

About Us

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people’s lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.