Document Controller

Perdido Bay United Methodist Church; Barking; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a meticulous Document Controller to ensure seamless communication between contractors and clients. This role involves managing project documents, supporting project teams, and maintaining compliance with client protocols. The ideal candidate will thrive in a dynamic environment, demonstrating strong problem-solving skills and a customer-focused mindset. With a commitment to innovation and collaboration, this position offers a chance to contribute to impactful projects while enjoying a supportive work culture. Join a team that values your contributions and fosters professional growth.

Benefits

25 days holiday

8 additional Bank Holidays

1 Volunteering Day

Pension Scheme

Bonus

Development opportunities

Hybrid Working

24/7 GP Support

Wellbeing Access

Qualifications

• Experience in a similar Document Controller role is essential.
• Good communication skills and attention to detail are crucial.

Responsibilities

• Manage incoming notifications and tender documents for projects.
• Support project teams with document control and compliance.

Skills

Document Control

Aconex

Asite

EDMS

Customer Service

Communication Skills

Problem Solving

Maximo

SAP

Salesforce

Job description

As Document Controller you will be responsible for ensuring that the communication process between contractors and client are followed. This involves using and monitoring the relevant sites and ensuring that the project team are aware of all incoming communication and submitting the same for outgoing.

This position will be working within Infrastructure and Major Projects.

Responsibilities and key activities

• Manage all incoming notifications relating to project queries.
• Management of tender documents associated with project – process & archive in line with customer specific requirements.
• Prepare and upload KONE drawings / documents in line with deadlines to customer / portals.
• Review document controlling documents from the sales tender documentation to ensure document controlling compliance and understanding.
• Support Project Managers, Designers, Planners etc. with documents to ensure progress payments / final account are collectable.
• Upload documents to customer portals, ensuring that the documents follow the client’s protocol.
• Prepare documents as required to support project manager and operations.
• Work as part of KONE project team – provide progress updates on project status and key actions.
• Create and manage various internal folder structures for Design, Commercial, Document Control and Site.
• Support in managing deadlines of projects, ensure all document control related information is submitted correctly to avoid any financial abatements.
• Work as part of a larger team and provide admin and document controlling support in line with manager requests.
• Archive all communications.
• Adhoc admin duties and Team cover.
• Some travel (3-4 times a month to either our Heathrow or Clapham office).
• Assisting the Admin team periodically.

Skills and Experiences:

• Worked in a similar position as a Document Controller.
• Experience in working with client and subcontractors is desirable.
• Able to work on multiple projects.
• Be customer focused, understanding the needs of customers and the importance of providing solutions to satisfy short and long-term objectives.
• Ability to work effectively in a highly complex, diverse, changing environment, whilst adapting to change and maintaining focus on key business goals and objectives.
• Good communication skills in English both written and spoken.
• Possess good customer service skills.
• Pays attention to detail and accuracy.
• Experience of Aconex, Asite, EDMS is essential.
• Experience of Maximo, SAP, Salesforce is desirable.
• Excellent problem solving and analytical skills.
• A proactive and forward-thinking team player.
• Willing to continuously learn.

Any training provided will be held at our Clapham office and via Teams.

What KONE can offer:

We offer a Competitive Salary, 25 days holiday and 8 additional Bank Holidays, 1 Volunteering Day, Pension Scheme, Bonus, Development opportunities and development reviews to help you achieve your professional goals. Endless support from experienced leaders within the lifts and escalators industry, KONE Discounts, Prolonged Disability Insurance (PDI), Long Service Awards, Hybrid Working, 24/7 GP Support & Wellbeing Access.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and daily practice. We follow ethical business practices and seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.