Dock Office Administrator

Stef Langdons Ltd; Dover; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Annual pay review

Sick pay

Long service bonus

Inhouse training

Career apprenticeships

Free onsite parking

Eye tests (£25)

Tea/coffee/milk

Office/Warehouse to wheels scheme

Relaxed working environment

Employee assistance programme

Staff discount

Job summary

Langdons in Dover is seeking a detail‑driven Dock Office Administrator for a full‑time permanent role. You will coordinate despatch/receipt of goods, manage driver documents, maintain records, and support customer service and transport teams.

The role operates on a 4 on 4 off shift (8am–8pm) with a competitive annual salary of £31,350.76 plus company benefits. We welcome applicants with Level 2 in Business Administration or equivalent and strong IT skills in Microsoft Office, and a proactive

Qualifications

• Level 2 in Business Administration or equivalent.
• Extensive knowledge and application of health and safety procedures.

Responsibilities

• Act as key point of contact for despatch and receipt of customer goods
• Coordinate all incoming driver documents and update all relevant electronic and manual records
• Respond to customer queries, ensuring any discrepancies are recorded, investigated and resolved
• Update relevant records and brief colleagues on stock movement progress
• Conduct regular and ad hoc stock checks, escalating any issues to management in a timely manner
• Advise and guide other colleagues where required
• Provide cover for the Customer Service and Transport Teams where required

Skills

Attention to detail

Organised

Verbal and written communication

Proven arithmetic skills

Meet deadlines

Team coordination

Education

Level 2 in Business Administration or equivalent

Health and safety procedures knowledge

Tools

Microsoft Office

Job description

Do you have excellent attention to detail and enjoy a varied role?

Are you looking for a fast-paced administration role within a leading transport company?

If so, our Dock Office Administrator role is the job for you!

Here at Langdons,we havean amazing opportunity for a Dock Office Administrator to join the team based in Dover. You will be working on a full time, permanent basis, working 4 on 4 off 8am to 8pmand in return, you will receive a highly competitive salary of £31,350.76 per annum plus excellent company benefits!

The Dock Office Administrator role:

This is a fantastic role to really get your teeth into! Your role will be to work in partnership with transport and warehouse colleagues to ensure that incoming and outgoing deliveries are handled and stored correctly and that all relevant records are created and maintained.

About us:

Whether it’s fresh consignments or frozen goods we have it covered! Langdons can deliver to almost any location in the UK or Ireland within 24 hours. We have 12depots and over 375 lorries carrying chilled and frozen food all over the country. We’re the only company providing a 24-hour service of this kind, and we’re very good at it.

Langdons are proud to be an equal opportunities employer, treating all applicants equitably and ensuring all recruitment is based on merit. However, we particularly welcome applications from the following groups as they are underrepresented in our industry: Women, LGBT+, and Black, Asian, and Minority Ethnic applicants.

What’s in it for you?

• Annual pay review
• Company sick pay
• Long Service Bonus Payments
• Free inhouse job specific training and development
• Opportunity for career relevant apprenticeships
• Free onsite parking
• Free eye tests up to £25
• Free tea/coffee/milk
• Office/Warehouse to wheels scheme
• Relaxed working environment
• Employee Assistance Programme
• Staff Discount Scheme

What you’ll be doing as our Dock Office Administrator:

• Act as key point of contact for despatch and receipt of customer goods
• Co-ordinate all incoming driver documents and update all relevant electronic and manual records
• Respond to customer queries, ensuring any discrepancies are recorded, investigated and resolved
• Update relevant records and brief colleagues on stock movement progress
• Conduct regular and ad hoc stock checks, escalating any issues to management in a timely manner
• Advise and guide other colleagues where required
• Provide cover for the Customer Service and Transport Teams where required

What qualifications and experience are we looking for in our Dock Office Administrator?

• Level 2 in Business Administration or equivalent
• Extensive knowledge and application of health and safety procedures

What skills are we looking for in our Dock Office Administrator?

• IT literate in Microsoft Office packages
• Ability to compile, analyse and interpret relevant data
• Ability to use initiative and be so organised that key tasks are completed fully and on time
• Ability to work to fluid targets and deadlines
• High attention to detail and confident to challenge discrepancies
• Excellent verbal and written communication skills
• Proven arithmetic skills