Dock Office Despatch & Records Coordinator

Langdons; Whitfield; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Annual pay review

Company sick pay

Long Service Bonus Payments

Free inhouse job specific training and

Opportunities for apprenticeships

Free onsite parking

Free eye tests up to £25

Free tea/coffee/milk

Office/Warehouse to wheels scheme

Relaxed working environment

Employee Assistance Programme

Staff Discount Scheme

Job summary

Langdons in Dover is recruiting a Dock Office Administrator to join a fast-paced transport team. The role is full-time and permanent, working 4 on 4 off from 8am to 8pm, with a salary of £31,350.76 per year and excellent company benefits.

You will coordinate despatch/receipt of goods, manage driver documents, respond to customer queries, maintain stock records, and support the Customer Service and Transport Teams as needed.

Qualifications

• Level 2 in Business Administration or equivalent.
• Extensive knowledge and application of health and safety procedures.

Responsibilities

• Act as key point of contact for despatch and receipt of customer goods
• Coordinate all incoming driver documents and update all relevant electronic and manual records
• Respond to customer queries, ensuring any discrepancies are recorded, investigated and resolved
• Update relevant records and brief colleagues on stock movement progress
• Conduct regular and ad hoc stock checks, escalating any issues to management in a timely manner
• Advise and guide other colleagues where required
• Provide cover for the Customer Service and Transport Teams where required

Skills

Attention to detail

Microsoft Office

Data analysis

Organised

Communication skills

Arithmetic skills

Time management

Education

Level 2 in Business Administration

Job description

Langdons in Dover is recruiting a Dock Office Administrator to join a fast-paced transport team. The role is full-time and permanent, working 4 on 4 off from 8am to 8pm, with a salary of £31,350.76 per year and excellent company benefits.

You will coordinate despatch/receipt of goods, manage driver documents, respond to customer queries, maintain stock records, and support the Customer Service and Transport Teams as needed.