DLM | Contract Manager | Chepstow | Replacement

XPO Logistics; Pwllmeyric; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

25 days holiday

Bank holidays extra

Cycle to work scheme

Workplace pension

High street discounts

Option to buy additional days

Job summary

XPO Logistics in Chepstow is seeking a Contract Manager to own the contract P&L, lead two Transport Controllers, and ensure KPI performance. The role is onsite and requires CPC qualification with transport experience and strong customer relationships.

You will drive operational excellence, manage stakeholder relationships, and maintain safety standards across drivers and office staff. This role offers a salary up to £45,000 plus benefits.

Qualifications

• Strong experience in transport management, logistics or 3PL contract management.
• Valid CPC in Road Transport – essential.
• Experience managing a P&L and a good understanding of commercial/financial performance.
• Strong knowledge of transport legislation, compliance and H&S.
• Proven leadership experience. Strong communication and stakeholder-management skills.
• Good problem-solving ability.
• Ability to work under pressure while maintaining standards.

Responsibilities

• Full ownership of the contract P&L and delivery of financial targets.
• Lead two Transport Controllers and oversee daily driver operations.
• Ensure effective route planning and consistent KPI performance.
• Act as the named CPC Holder for the contract. Maintain high standards of Health & Safety across drivers and office staff. Coach, develop and support the management team.
• Build and maintain strong customer relationships.
• Act as the principal point of contact for the customer.
• Drive operational excellence and continuous improvement.
• Ensure the contract meets its commercial and operational targets. KPI reporting, weekly/monthly/quarterly.

Skills

CPC qualification

Transport experience

Leadership

P&L management

Relationship building

KPI reporting

Compliance & H&S

Problem solving

Stakeholder management

Job description

Logistics done differently.

We’re hiring a Contract Manager to work onsite at our site in Chepstow. You will need to be CPC qualified, and the ideal candidates will have previous transport experience, strong customer service skills and enjoy building relationships.

Logistics done differently.

We’re hiring a Contract Manager to work onsite at our site in Chepstow. You will need to be CPC qualified, and the ideal candidates will have previous transport experience, strong customer service skills and enjoy building relationships.

Pay, Benefits And More

We’re looking to offer a salary of up to £45,000 per annum. We offer 25 days holiday (plus bank holidays), as well as the option to buy additional days. You’ll have access to a variety of high street discounts, cycle to work scheme, a workplace pension and many other perks.

Main Responsibilities

• Full ownership of the contract P&L and delivery of financial targets.
• Lead two Transport Controllers and oversee daily driver operations.
• Ensure effective route planning and consistent KPI performance.
• Act as the named CPC Holder for the contract.Maintain high standards of Health & Safety across drivers and office staff.Coach, develop and support the management team.
• Build and maintain strong customer relationships.
• Act as the principal point of contact for the customer.
• Drive operational excellence and continuous improvement.
• Ensure the contract meets its commercial and operational targets.KPI reporting, weekly/monthly/quarterl

What You Will Need To Be Successful

• Strong experience in transport management, logistics or 3PL contract management.
• Valid CPC in Road Transport – essential.
• Experience managing a P&L and a good understanding of commercial/financial performance.
• Strong knowledge of transport legislation, compliance and H&S.
• Proven leadership experience.Strong communication and stakeholder-management skills.
• Good problem-solving ability.
• Ability to work under pressure while maintaining standards.

Be part of something big.

We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesn’t precisely match the job description but you feel you have the skills needed, please feel free to reach out to our recruitment team for an initial discussion. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please don’t hesitate to let us know.